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Re: Headphone Issue on Lumia 810

New Member
bluerider2012
Posts: 6

Headphone Issue on Lumia 810

I seem to be having a problem when I plug in my headphones into my Lumia 810, I cannot control the volume of my phone call (using the call app). My headphones do not have a volume dial. Although the volume rocker indicates it is decreasing in volume, the audible volume does not change. Has anyone else experienced this?

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Mobile Sensei
adrianhughes
Posts: 7,184

Re: Headphone Issue on Lumia 810

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Moderator
Ricky07
Posts: 77

Re: Headphone Issue on Lumia 810

Can you check for updates from settings> accessories> check for updates?

Let us know if this helps.

 

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New Member
bluerider2012
Posts: 6

Re: Headphone Issue on Lumia 810

I tried the solution in the bluetooth post, and found it didn't work.

 

I have also tried updating the phone, strangely now, I do get volume adjustment. But, it's inverted. 0/10 on headphones = max volume, 10/10 = lowest volume.

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New Member
bluerider2012
Posts: 6

Re: Headphone Issue on Lumia 810

After, examining the phone again. It was probably due to my computer adjusting its microphone. Problem is not fixed (volume stays the same, but the counter indicates it should've changed).
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New Member
bluerider2012
Posts: 6

Re: Headphone Issue on Lumia 810

I received an audio update today. The problem is still not fixed. Am I the only person experiencing this issue?

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Mobile Sensei
adrianhughes
Posts: 7,184

Re: Headphone Issue on Lumia 810

seems like only option is to perform hard reset or take your phone to Nokia Care / back to point of purchase, as i answered in my post in your other thread here: http://discussions.nokia.com/t5/Connectivity/Bluetooth-File-Transfer-Fails-on-Nokia-Lumia-810/td-p/1...
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