[JonathanMR]

is normal for my nokia 311 headphones sounds the right headphone more lower than the left ...
THX

[adrianhughes]

on some songs, yes, the separation between audio channels is discernable. But if you are referring to the general loudness of sound then they should be fairly equal. have you checked that you have plugged in your headphones all the way?

[JonathanMR]

i try with my old nokia headphones of my nokia c6-01 and sound good, same on each side but with the new the right sound less :/ i need to change my phone i guess... :s

thx

[adrianhughes]

not so quick my friend. have you checked via Nokia suite that you have the latest firmware installed on your device? if there are any updates, please update to the latest version offered. failing that, you can Restore your phone to factory settings, and if that still isn't working, then re-install your current firmware thru Nokia Suite.

failing all of that, you will need to take your phone to your local Nokia Care point for them to inspect: http://nokia.com/support

[JonathanMR]

i try all! the problem is in the headphones, same problem conecting headphones in the pc, Right sound less
thx for all men (Y)