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Re: E72 and Headset Issue

Contributor
dmz94
Posts: 8

E72 and Headset Issue

Hi, using a Nokia E72. When I plug the standard OEM headset in, it comes up with 'use phone microphone' and the mic on the headset does not work.

 

This headset works fine with a Blackberry so it is not the headset...

 

Why would I want to use the phone "microphone" when I have a dedicated mic in my headset?

 

As an FYI, changing the default accessory from headset (which is what it is now) to Headphones (or any other option) does not work.

 

Please help - I want to use the mic on my headset - Thanks!

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Advisor
Posts: 20

Re: E72 and Headset Issue

I am also looking for the answer

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Ex-employee (retired)
confiture
Posts: 919

Re: E72 and Headset Issue

Hi

 

It sounds like the phone has "headphones" set as default and not "headset"

 

Please try this:

 

Menu

Control Panel

Settings

General

Enhancement

 

Headset should be the first option listed (and I am guessing that headphones will be listed as the default)

 

Do not select headset, but while it is highlighted press the options soft key at the bottom left of the screen and and set it as a default.

 

Hopefully this will ensure the headset mic is automatically selected.

 

 

Kind regards

 

 

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Contributor
dmz94
Posts: 8

Re: E72 and Headset Issue

As I said in my problem description, I have tried that - no luck...


"As an FYI, changing the default accessory from headset (which is what it is now) to Headphones (or any other option) does not work."

This seems to be a known issue from scanning Google - would really like to get a fix for it.

 

Thanks!

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Ex-employee (retired)
confiture
Posts: 919

Re: E72 and Headset Issue

Sorry, I was reading the site on my phone quickly.

 

Do you have the latest software version?

 

What country & network is the phone on?

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Contributor
dmz94
Posts: 8

Re: E72 and Headset Issue

According to Ovi, I have the latest and greatest software on the device...

 

I am in the UK and on Vodafone...Thanks!

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Registered Member
tune10
Posts: 1

Re: E72 and Headset Issue

i'll very much like an annswer to this question.

i have the same problem in Lagos, Nigeria

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Registered Member
fransv
Posts: 2

Re: E72 and Headset Issue

I have exactly the same problem, but not with an E72 but with my N97 mini.

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Registered Member
sherifr
Posts: 1

Re: E72 and Headset Issue

I also have the same problem with E72: Abu Dhabi, UAE

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Contributor
DarkReaper
Posts: 7

Re: E72 and Headset Issue

I also got the same problem; both the phone headphone jack and supplied headphone with mic seems to have inverted port stripes. Any other headphone with mic accessory doesn't work well with my E72, and the supplied headset doesn't work with other devices with a 3.5mm jack.
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Registered Member
insiya_k
Posts: 2

Re: E72 and Headset Issue

i'm having the same issue.... im from india using Airtel...

 

Is there any solution to this???

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Contributor
Posts: 8

Re: E72 and Headset Issue

Same issue.  I have the Bose MIE2 headphones which have an inline microphone within the cord, however, whenever I plug them into the device, the phone recognises it as "Headphones" and thus prompts me to use the phone's mic.

 

Like everyone else here, I want it to recognise it as a HEADSET and thus use the inline mic.

 

Any other suggestions, or are Nokia devices simply incompatible with any 3rd party headphones with built-in mics?!?

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Registered Member
e72_alx
Posts: 1

Re: E72 and Headset Issue

I'm in NL, Mexico.

I got a bose headset, works fine with may MBP but doesn't with my e72.

I used the original but, was stolen and I had to buy the bose MIE2

We are much people with the same problem, find a solution or something to fix this.

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Employee
Ristok
Posts: 18

Re: E72 and Headset Issue

I think the issue here is that your headset is not compatible with Nokia phones. There are 2 different kinds of pin-orders for identical looking headsets, one works with Nokia devices and the other with iPhones and other smart phones and also with Nokia phones bought from US.

 

You really cannot see the difference between the jacks but if the microphone doesn't connect and you have e.d. iPhone compatible headset then you would need to use an adapter between the headset and the Nokia phone.

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Registered Member
moshepupkin
Posts: 2

Re: E72 and Headset Issue

I've got the AD-61 adapotor and I still have this problem...

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New Member
majeek
Posts: 2

Re: E72 and Headset Issue

I am having the exact same problem! So frustrating!
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New Member
majeek
Posts: 2

Re: E72 and Headset Issue

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New Member
anam2802
Posts: 1

Re: E72 and Headset Issue

Enhanced headset not supported

my Divoom iTour-20 capsule speaker works with my iPod and it used to work with my E71

now with E72 enhanced headset not supported.

my headphones work on the E72

so, the port for the 3.5 stereo cable works ...

your link is not valid any longer and I am not sure if it would help in any case considering that my hardware is different to the adapter you might have.

mmm what to do before I go crazy:-)

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New Member
Fableboy
Posts: 2

Re: E72 and Headset Issue

Hi there
i'm from Egypt and i have the same problem with my headset , but when i use normal headphones " without mic " it works fine but srsly i need my head set fully work with mic so could any one from nokia support replay ?
Ah btw when i tryed samsung galaxy's head set works fine ! Lol ? So i use samsung headset for my nokia ? :smileyfrustrated:
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Registered Member
ravveendrra
Posts: 1

Re: E72 and Headset Issue

My wired headset worked fine till the "important" software update. After the software update the phone no longer recognizes the headset. 

 

Definitely not a hardware problem as it worked an hour before the "update". Wonder how they can call it an update!

 

Wish someone can give us an answer soon as I hate using bluetooth.  

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