25-05-2012 9:10 - edited 25-05-2012 9:12
They use Nokia's own internal servicing software that's not legally available to the public. That software gives them more options and control than the software available to customers. The state of the phone determines exactly how they update it.
20-07-2012 6:53 - last edited on 24-07-2012 8:33 by Sheldrick
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