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6300 keeps restarting

Registered Member
Posts: 1

6300 keeps restarting

I've just purchased a Nokia 6300 and have noticed that it keeps re-starting... certain things trigger it off:

1. When I try to connect to the internet (this keeps happening)
2. When I send a text message (this has happened once)
3. When I play a video (this has happened once)
4. When I make a phone call (this has happened a few times)
5. When I connect via the USB cable and start to copy files on to the phone (this has happened a few times)

... as you can see it happens an awful lot and its annoying. Is this a fault with the phone or the sim or something else?

Thanks,

Smiling (not!!)
Counsellor
poseidon
Posts: 44

Re: 6300 keeps restarting

Hello,

I suggest resetting your handset back to default settings and if this doesn't solve your problem, then contact a Nokia Care point.
Registered Member
Posts: 1

Re: 6300 keeps restarting

Hello

I have exactly the same problem. I purchased a Nokia 6300 last Friday 7th Sept. It keeps restarting. I think that there is a problem with the phone or a batch of phones. Nokia Care has not yet recognised the problem as the phone did not fail in the 20min I was there. Anyway I think I can now get it to fail on demand so lets see tomorrow.

Foli
Mobile Sensei
korngear
Posts: 6,939

Re: 6300 keeps restarting

Such problems push the series 40 phone owners to go to a nokia care.
So, I guess performin yourself a hard reset must be incorpporated in series 40 phones.
They are the most decorated phone by nokia.:smileywink:
Registered Member
Posts: 1

Re: 6300 keeps restarting

why does this happen...i was just sending a message...and before it sends..it restarted...any suggestion for this???