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Re: Asha 302 & MfE: "Failed to authenticate with s...

Counsellor
cynik606
Posts: 16

Asha 302 & MfE: "Failed to authenticate with server"

Hi,

 

I have Nokia Asha 302, fw v.14.78, MfE v.1.0.5.

 

Problem:

In most cases sync fails with error:

[ERROR] - Thu Oct 04 14:22:24 GMT+01:00 2012: Unexpected exception running SynchronizingState. Exception details: ay: Failed to authenticate with server, please check login details

 

You can see it on attached file.

 

Later appears screen width credential, I only press "Save" button and sync goes perfectly.

What is going on?

 

Additionally I've reviewed log file and I found these errors:

 

[ERROR] - Thu Oct 04 14:09:55 GMT+01:00 2012: Unexpected exception java.io.IOException: 40-Error in HTTP operation

[ERROR] - Thu Oct 04 14:11:03 GMT+01:00 2012: Error in getActiveIdleSummary. Exception details: java.lang.NullPointerException

[ERROR] - Thu Oct 04 14:11:32 GMT+01:00 2012: Error folder may not be null in SyncingCollectionFactory::borrowCollection destroying syncing collection for folder null

[ERROR] - Thu Oct 04 14:12:48 GMT+01:00 2012: Unexpected exception running CheckingPimChangesState.. Exception details: java.lang.IllegalStateException: store with key is not being reference counted in SyncingCollectionFactory::returnCollection

 

And there is also one truncated (message ends just with "t" letter):

[DEBUG] - Thu Oct 04 14:22:24 GMT+01:00 2012: Response message: Unauthorized ( The server requires authorization t

 

Please help me, I've 20 pieces of this phone in company and all with the same error :smileysad:

 

BR,

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New Member
robert_cz
Posts: 3

Re: Asha 302 & MfE: "Failed to authenticate with server"

any idea? I have the same problem without solution.

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