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Re: Asha 302 rebooting itself (not switching off)

Counsellor
slin
Posts: 41

Asha 302 rebooting itself (not switching off)

Ever since I updated my software version to 14.78 this has become more frequent although it also happened with the previous version. Anyone else having the same problem? This is really frustrating now

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Counsellor
slin
Posts: 41

Re: Asha 302 rebooting itself (not switching off)

It happens on whatsapp
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Mobile Visionary
singhnsk
Posts: 1,111

Re: Asha 302 rebooting itself (not switching off)

That's because it uses up all of its physical memory. Make sure that you keep around 5MB+ of phone memory free and you aren't running anything else in the background. There's nothing else you can do here.
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Counsellor
slin
Posts: 41

Re: Asha 302 rebooting itself (not switching off)

Can you recommend me any other QUERTY keypad phones with whatsapp that have larger physical memory than 302?

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Mobile Visionary
singhnsk
Posts: 1,111

Re: Asha 302 rebooting itself (not switching off)

The only other qwerty i can think of will be E5. That's a symbian but cost you more too.
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Counsellor
slin
Posts: 41

Re: Asha 302 rebooting itself (not switching off)

What about any other non-touchscreen and non-querty phones with whatsapp?
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Counsellor
slin
Posts: 41

Re: Asha 302 rebooting itself (not switching off)

Will a software update help to fix this?
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Mobile Visionary
singhnsk
Posts: 1,111

Re: Asha 302 rebooting itself (not switching off)

Software update does improve if its focused on improvements to the memory management. As with my Asha, the restarts and freezes were very frequent earlier. Now at 5.92, its lot more smoother but still i occasionally see it restarting.

About any other device without the restart issues, i'll say none is there. You'll experience some occasional ( frequency will differ from device to device) restarts on every s40 phone. Its the system's way of freeing up the physical memory.
As your 302 is already having the top specs (most importantly 128MB of RAM) that present Asha devices are coming with, there are no other options for you except a symbian phone. You can wait for future updates though. They might improve the situation.
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Counsellor
slin
Posts: 41

Re: Asha 302 rebooting itself (not switching off)

The software update 14.78 was supposed to have improved memory management but to me it seems things have gone to worse and the rebooting is now more frequent. I read similar issues have been reported with both Symbian and Windows phones too.

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Registered Member
kingsleyEll
Posts: 1

Re: Asha 302 rebooting itself (not switching off)

Havig the same problem here. keeps on  restarting even  tho i  updated it. Also the USB sign kept blinking even tho the was no cable attached to it

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Mobile Sensei
Abi99
Posts: 7,440

Re: Asha 302 rebooting itself (not switching off)

kingsleyEll, if the USB icon blinks, your Nokia is in USB On-the-Go (OTG) mode. If you never ever used a USB OTG cable, then either there is dirt in the USB slot or you face a hardware failure. In any case, I would send it to the nearest official Nokia Care support shop for repair. Because, I doubt your issue is software issue. Compared to the other issues in this thread, you just face similar symptoms.

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