[mukesh0690]

The radio application in my asha 311 does not close. I tried using the back button first, but when I swiped the screen the radio showed up so I used the end call button and then it showed "Radio Off". But then again when I swiped to check whether the radio has closed, the radio came up once again. I tried switching off the mobile and turning it on. That didn't help either. Tried connecting, disconnecting the headsets and i still have the radio open. I am unable to close it. Any suggestions?

Its only a week since I bought the Nokia Asha 311 and this is the first ever problem that I am facing.

[satyam384]

@mukesh0690:

connect the earphones first and now ON it(open the radio application)  then OFF it(u will find a stop button symbol over there)  and remove the earphones.

[mukesh0690]

@satyam384:

I tried your suggestion, still the radio stays on. When I don't unplug the earphones, the radio starts playing when I swipe the screen.

[satyam384]

@mukesh0690:

Then reset your phone.remember this delete your personal data so backup your contact and messages mainly to your memory card,and then RESET your phone.

after doing that your phone restarts,now dont open the radio application and check whether its showing on or off when u swipe the screen. 

[singhnsk · Accepted solution]

Hey, its nothing wrong. You've added shortcut to radio on the swipe screen. That's why it shows you the radio screen

change the shortcut to something else (dialler) and that's it