I bought a new Asha 311 phone,
I found a problem of frequent restarting which i also found the version itself has the problem.
Check whether ur mobile to has the same problem:
Problem path: Settings > tone settings or theme settings > Theme/tone downloads > click on the star symbol > About > about.. and the phone restarts.
I dont know for wat its getting restarted can any one tell.
My phone is with the nokia care people from past 40 days and i still dint get my phone back...
I have attached my mobile's job sheet given by nokia care...
i got my mobile replaced but the problem exist in the new one also.. I don't know wat to do... i have a warranty certificate but cant do anything to get my problem solved.... nokia care guys said that it cant be solved, i have no other go and use the same set
Buy a brand new ASHA 311 n try dis out
Settings > tone settings or theme settings > Theme/tone downloads > click on the star symbol > About > about.
I feel dis is a NOKIA PRODUCT launched before complete testing
Is it the ONLY time it restarts when you go to ..Settings.....About..path or it happens otherwise also. It will be a good try to see if the same happens with another SIM ( borrow from friends / family members). If it doesn't, you may get the SIM replaced from your Operator.
Hmm. If I go to Settings->Themes->Theme Downloads on my test phone (with 5.92 SW) the process seems to work fine. By default there is only one download location (Nokia Store), that triggered m.nokia.mobi site. That's not the Nokia Store though... which is interesting. But otherwise I did not see any reboot schenario happening here.
For anyone experiencing issues with the device I'd indeed recomment updating to 5.92 SW. If the problems still persist after the update, let us know.