I have a Nokia 2330 classic, the silver and black phone. Honestly, I love my little phone, and I wanted to start with some standard before I dish out $100 + bucks for my first phone back with T-mobile without a contract (no commitments, which I love). Please help me with the Cancel all call restrictions (requests the system to cancel al call restrictions) option located within Call restrictions which is located within Security which is located within Settings. Settings > Security > Call restrictions > Cancel all call restrictions It keeps asking me for a Restriction password which I contacted T-mobile several times and they don't have a clue why my phone is requesting this. T-mobile doesn't even know the password for this feature on my phone, and they tried providing me several codes which they thought my work such as 1234 (the default code) with no success. I'm glad with all the random codes after the default they (T-Mobile) had me enter as the restriction password for canceling all the call restrictions I didn't cause any further problems to my phone such as being locked out but luckily it isn't like a PIN Code or Security Code then I would have. Their last result for me was I had to submit a exchange request for another phone. But at my level of frustration/lack of faith with T-mobile, I refuse to purchase a completely different phone with them at full retail price because I said to them how will I know the next phone I receive won't encounter the same problem. I chose to exchange my phone for the same make and model, and I'm waiting for them to process the request. It would save me a great deal of time and money (they will be charging me the same amount for my current phone for the exchange, but they said they would credit me back the amount of my current phone within 30 days of receipt of the "defective" one). Also, I grown attached and quite fond of my Nokia 2330 within the 1 day I had, so I don't want purchase another phone at full retail price just yet. I hope for their sake and mine that the exchange phone which is the same make and model will let me access this feature without entering a password. Last but not least, T-mobile contacted Nokia and was told that my phone shouldn't be requesting a password to cancel al call restrictions and offered the solution to restore all settings. It didn't help a bit, so if anyone out there encountered a similar issue with their phone then I will love to hear about it and the resolution.
Thanks for your time, your help, and your consideration!
Have a wonderful day & Thanksgiving Week!
P.S. They want me to once I receive the exchange take the SIM card out of my current phone and put it into the exchange phone. I informed them (T-mobile) if I can't access this feature on the exchange phone then my next call will be requesting a refund. Additionally, I will be not purchase another phone from T-Mobile, but through a third party that is unlocked. I do want to keep my service since I haven't experienced any problems with it yet. Any suggestions just in case? :-D
Did you find out how to overcome phone restrictions on your 2330. I have just bought
the Nokia 2330 , worked ok in London with my UK 02 sim card. Arrived in Dublin yesterday and put in
my irish 02 sim card and get phone restricted. Called customer service in 02
and wasting my time. Thanks for any help anyone can give.
Thank you for the helpful information you provided!
Have a wonderful day too!
Thanks for replying to my post. Unfortunately, still no resolution from T-mobile customer service, so I just deal with my restrictions since life is full of them anyways. Why not another one, right? I was really frustrated at first, believe me, so I can definitely understand. I apologize if I couldn't be of any assistance.
Thanks again, and have a wonderful day!
I still didn't overcome the phone restrictions, and I just accepted the fact that T-mobile doesn't have these PIN codes available for my phone. I guess I'm just one of those unlucky customers, go figures. Also, I apologize if I couldn't be of further assistance.
Thanks for your reply, and have a wonderful day!
Its very easy to fix all of your problems. Restore the phone to factory default, oh, and the default code is 12345.