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Re: Got a new Problem With Asha 311

Sage
Wolf_49465
Posts: 99

Got a new Problem With Asha 311

[ Edited ]

I found a new problem with asha 311

The inbuit app like whatsapp,climate and maze dissapeared..

And when i have downloaded whatsapp from nokia store it shows "Certificate not on the phone or sim"

I have reinstalled the software and even restored to factory defaul setings 

But nothing helped..

Plss Help..

Wating or the reply...

Plsss reply asap..

 

Moderator's Note: We have moved your post to the appropriate board. This is to keep the forum organized and let other forum users easily see and respond to this post.

Mobile Guru
Srikanthsd
Posts: 2,056

Re: Got a new Problem With Asha 311

If it doesn't work even after reinstall of firmware using Nokia suite then better visit Nokia care near your city.

Backup important data before any software update/reinstall/restoring phone.

Hope this helps.
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Professor
satyam384
Posts: 419

Re: Got a new Problem With Asha 311

@wolf_49465:

 

I am sure that a hard reset doesnt work for this and reinstalling firmware through NOKIA SUITE toooooo !

Take your phone to near by NOKIA CARE POINT.:smileyhappy:

Sage
Wolf_49465
Posts: 99

Re: Got a new Problem With Asha 311

I have flashed it and every thing got fine..
And i am happy now..
Sage
Wolf_49465
Posts: 99

Re: Got a new Problem With Asha 311

i had observed a thing while i was reinstaling the software that...

The software downloaded by the nokia suite was of product code :-059Q1N3

Where as my product code is 059F7M6

So I think that The prombleum in the phone is caused  due to installation of wrong software via suite..

I think

not sure..

Professor
satyam384
Posts: 419

Re: Got a new Problem With Asha 311

@wolf_49465 :

 

hey just look at this discussion here.

Employee
armagon
Posts: 991

Re: Got a new Problem With Asha 311

>The software downloaded by the nokia suite was of product code :-059Q1N3

>Where as my product code is 059F7M6

 

I'll check this case. 

---------------------------------------------------------------------------------------------

http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/

http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/LumiaSWUpdates
Professor
satyam384
Posts: 419

Re: Got a new Problem With Asha 311

@armagon :

 

Sir but the code which is behind the phone is 059Q1N3.but when checked through *#0010# it is showing as 059F7M6. !:smileyhappy:

Mobile Visionary
singhnsk
Posts: 1,134

Re: Got a new Problem With Asha 311

The phone just displays it that way. Because the main variant is 059F7M6,it continues to show the same.
This can be a bug, but guess we have other things which should be solved first than this little thing.
Professor
satyam384
Posts: 419

Re: Got a new Problem With Asha 311

[ Edited ]

@singhnsk :

 

"Yes there are few and they are very IMPORTANT".:smileyhappy:

Sage
Wolf_49465
Posts: 99

Re: Got a new Problem With Asha 311

I had charged the phone battery full last night.
But when I saw it in morning the whole battery had drained out..
This is not happening for the first time with me..
I had happend many times before now this happens 2-3 times a week..
My mobile data,wifii,bluetooth was also off .
So i need your help.
Plss help me..