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Re: Green arrow permanently on screen of S40 produ...

New Member
Posts: 1

Green arrow permanently on screen of S40 product

Hi. Has anybody had a green arrow appear on the screen of an S40 product? It appears in the top left corner and cannot be removed even with a factory reset. It points upwards but doesn't look like a missed call sign.

If anybody can give me information on how to remove it I would be extremely appreciative.

I have attached a (very bad) picture of the screen.

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Mobile Guru
Posts: 1,944

Re: Green arrow permanently on screen of S40 product

Pls mention the model name of the device.
Please mark the post as solution if it solves your problem.
Current Device - Nokia Lumia 920
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Mobile Emperor
Posts: 28,503

Re: Green arrow permanently on screen of S40 product

That image looks like a cloned chinese phone thats trying to copy a vertu handset.

I don't believe its nokia hardware or software, so help cannot be given here if it is.
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Ex-Moderator (Retired)
Posts: 3,173

Re: Green arrow permanently on screen of S40 product

[ Edited ]

Hi Psychomania,

I also suspected this as well as it is a symbol which I haven't seen either even though the image isn't all that clear.

@Ng85 the model of the phone is Vertu Constellation Ayxta.

@Matty99 Hi, If you can personal message me you IMEI number please I can check whether this is a genuine model or not. You can retrive your IMEI number on this by enetering on your handset *#06#. If you don't wish to send me your IMEI number you can alternatively take the handset to a Nokia care point where they can inspect the device.

Thanks Guys



If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!
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Posts: 13

Re: Green arrow permanently on screen of S40 product

Check if there're any messages in your outbox. The arrow is the indication of that. This happens when the message you tried to sent failed to go.

Hope this helps.


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