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How to hard reset nokia asha 306 (phone doesn't st...

Contributor
ahmedmsvb
Posts: 4

How to hard reset nokia asha 306 (phone doesn't start)?

Hi,

My Nokia Asha 306 (1 days aged) doesn't start.

It worked very well for about 12 hours.
When trying to import vcf contacts from Nokia Suite (bluetooth connection), The import operation took very long for the first contact (~3 minutes).
After that, the operation failed and the phone initiated a restart.
The restart gives Nokia logo for 2 seconds, and phone is turned off (screen backlights are shutdown).

Thought of making a hard reset, but don't know the key combinations for that.
(I can not make soft reset because the phone doesn't open)

Any help for hard resetting, or how to overcome this issue is appreciated.


Thanks

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Mobile Overlord
farby
Posts: 19,495

Re: How to hard reset nokia asha 306 (phone doesn't start)?

There is no Hard Reset possible since its an S40 device. 

Did you check whether the Battery is sufficiently charged ? Else, remove the battery for a couple of minutes, insert and check again. Failing this you need to visit Nokia Care

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Contributor
ahmedmsvb
Posts: 4

Re: How to hard reset nokia asha 306 (phone doesn't start)?

Thanks Farby,

 

I the battery indcates fully charged when connected to charger (mobile is shutdown).

Tried removing the battery for around 30 minutes (with no use).

I also tried removing SIM card and Memory card.

 

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Mobile Overlord
farby
Posts: 19,495

Re: How to hard reset nokia asha 306 (phone doesn't start)?

Sorry..but the ONLY option left with you is get the device inspected at Nokia Care ..

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Contributor
ahmedmsvb
Posts: 4

Re: How to hard reset nokia asha 306 (phone doesn't start)?

Thank you, will check with my local support center.

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New Member
Vaughn_Black
Posts: 1

Re: How to hard reset nokia asha 306 (phone doesn't start)?

I would like to kno the same thing my phone has gone totally blank and not starting up at all it shows nothing on the scream. Before that it was sent back to the repair shop for similar reason it kept goin blank and come back on but now the phone is totally unresponsive meaning when plugged in to the computer VIA cable its says not recognize and when put to charge it shows nothing i know Nokia for being a well respected brand when it comes to reliability

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Contributor
ahmedmsvb
Posts: 4

Re: How to hard reset nokia asha 306 (phone doesn't start)?

Wish I could help, I returned my phone and took my money back.

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