[wolfv]

I tried to sync Ash 311 with my gmail contacts two different ways with identical results.
The software looks like it is busy syncing contacts, but when I check a contact I recently edited in gmail contacts, Asha 311 still displays the old phone number.

This is the first way I performed the update:

Main menu > Settings > sync and backup > sync with server > sync settings
  > synchronized data > contacts
  > sync settings: Google sync
  > automatic sync: off
  > rules for incoming: Confirm first
Main menu > Settings > sync and backup > sync with server > sync now

This is the second way I performed the update:
Nokia Suite > Sync > Sync Now > Contacts ... Your contacts are now in sync

How to sync Asha 311 to gmail contacts?

[singhnsk]

Just tried and it works absolutely fine. Any contact modified/added on the phone gets updated to gmail. And any contact modified/added on gmail comes to the phone.

Don't know where you're having trouble. Does it actually sync your contacts? Tried checking the logs?

[wolfv]

After the sync, a message says "syncronisation sucessfull" and the sync log says "pc syncronisation" with the time of syncronisation.

[singhnsk]

Hmm? So you synchronized it using PC via Nokia Suite?
Can you sync on the phone itself as you mentioned in the first way in your starting post and check the log then?
I've only tried it on my phone and it worked finei

[wolfv]

Thank you for looking into this singhnsk.

After a sync over Wi-Fi connection, a message says "syncronisation sucessfull" and the sync log says "personal configurat." with the time of syncronisation.  But the old email and phone number are still in the contact.

[ashaasha]

I cant even find the say caller's name setting anywhere. I miss that as i had it on my N95 and XpressMusic phone.  

Plus how to set the groups that i have? With my current job, i need that badly.

N lastly the most disapointing thing is that it is very difficult to search my contacts. Eg. when i type tailor the result will be no matches, although i  have saved contacts like ani tailor, chan tailor etc. Tried changing the first name last name setting but to no avail........

Pls help as i am very sad - just bought it last week, went back to the shop from where i got it but he was rude. Jst wantd to knw it i could trade it in for a better phne instead as he told me this was the latest and better than my XpressMusic. Miss my XpressMusic - if only it still functions.....Uhuk!uhuk! Wonder did i waste my RM379 for a stupid backdated phone......

[aleisha11]

---

ashaasha wrote:

I cant even find the say caller's name setting anywhere. I miss that as i had it on my N95 and XpressMusic phone.  

Plus how to set the groups that i have? With my current job, i need that badly.

N lastly the most disapointing thing is that it is very difficult to search my contacts. Eg. when i type tailor the result will be no matches, although i  have saved contacts like ani tailor, chan tailor etc. Tried changing the first name last name setting but to no avail........

Pls help as i am very sad - just bought it last week, went back to the shop from where i got it but he was rude. Jst wantd to knw it i could trade it in for a better phne instead as he told me this was the latest and better than my XpressMusic. Miss my XpressMusic - if only it still functions.....Uhuk!uhuk! Wonder did i waste my RM379 for a stupid backdated phone......

---

Hi ashaasha,

The say caller's name is mostly supported by S60 devices. For your second concern, if you're referring to the group contact, your phone doesn't support it. For your third concern, you may try to restore the settings. To do this, go to Settings > Restore Factory Settings > Settings only > Enter the security code. The default code is 12345 unless changed. 

You may also update your phone to improve the performance of the phone. Please check the link below for the step-by-step procedure:

http://www.nokia.com/global/support/software-update/belle-asha-symbian-software-update/