23-05-2012 18:40 - edited 23-05-2012 18:41
just got the nokia 101, seems like a nice phone but already running into problems.
I am only using one sim card by the way.
When I try and edit, modify or delete contacts on the sim card it says "Sim Card Error".
I did manage at one point to get it to apparently delete contacts not getting any errors messages but the contacts were still there.
The sim card dates back to 2005-06, has been used in multiple phones and I have never encountered this problem.
I have exactly the same problem. Two sim cards, can not edit, delete or add new contacts on either sim card. I have tried switching sim slot, tried only one sim at a time etc, nothing works. Also worth noting that the reset code *#7780# does not work. The phone is two days old.
As they previous poster said "what gives?"
25-05-2012 11:05 - edited 25-05-2012 13:05
If you have an old SIM-card, please go to your operator and ask for a new one. If the issue persists and you have tried using the instructions in the user guide, peage 15, and the issue is still there, please take it to the retailer or local Nokia Care point.
Hope this helps!
First of all *#7780# and *#7370# codes do not work on this phone. If you enter them nothing happens. I have already done a factory reset from inside the menu and it did not work.
Second of all there is no USB port so I don't know we are expected to back up or reinstall using the Nokia Suite.
Third of all, what do you consider old for a sim card. Is one year old, two years, one month? What difference does it make, please elaborate.
25-05-2012 13:07 - edited 25-05-2012 13:10
Yes sorry I made a human error, I mixed the device to C1-01. Hope you guys get the issue resolved and the device working as it should.
jdayee said his SIM-card is 6 years old, that I would consider as an old SIM. Few months or 1 year is not old, but SIM-cards can sometimes be faulty as well.
There is no chance that I have two fautly sim cards, considering they were working in previous phones. It is not likely that I will get it resolved since no one at nokia can offer any advice that works other than "take it to a care center". The problem is not unique to our handsets, I have read other examples of this. It is a pain to have to take a three day old phone to a care center. I have also spoken directly to someone from support at nokia, they also didn't know how to reolve the problem.
In short, nobody has a clue. That won't do.
25-05-2012 13:44 - edited 25-05-2012 13:45
If you think the device is faulty, and you have already done all you can to resolve the issue, that unfortunately leaves only 2 options: To take it to Care point or to the retailer and see what they think.
i don't think the device is faulty. I think the operating system itself is faulty. I have just tried both sim cards in the nokia C1 phone. Everything works as it should, deleteing contacts etc. I think that the Nokia 101 can not read and edit sim cards properly. Is there anyway this can be escalated to higher powers?