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Nokia 5310 Need Hard REset.

New Member
Posts: 2

Nokia 5310 Need Hard REset.

Well I've been having heaps of trouble with my 5310 XpressMusic phone lately.

And I figured it might be to do with the fact i have 8k+ SMS messages stored on the phone's memory.

But the problem is, the phone is so unusable that it freezes when i try and delete any of them.

I've tried the *#7370# trick, along with the * and 3 and green and on button trick.


NONE of these work for me.

although the *#7780 worked??

Really weird.

Would be nice if someone could enlighten me on a possible alternate solution, as I really want to keep using this phone!



Mobile Sensei
Posts: 5,955

Re: Nokia 5310 Need Hard REset.

correct they will not work because your phone is not an s60 platform. only s60 phones can take advantage of the codes to reformat and restore settings. there is nothing you can do but take it to nokia care point for the reformat of your phone. your phone runs on s40 5th edition. there is no way you can reset your phone by yourself. 
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Mobile Overlord
Posts: 10,192

Re: Nokia 5310 Need Hard REset.

Another thing you can try is to use Nokia Software Updater to update the firmware on your handset. If an update is available, part of the process of installing it is a hard reset.

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Registered Member
Posts: 1

Re: Nokia 5310 Need Hard REset.

Hello, I have a problem. My nokia 5310 express music turned off because of low battery and since then I can't turn it on. Tried removing battery, sim, memory cards. Is there any way to restart, reset it? Please help.
Mobile Sensei
Posts: 5,428

Re: Nokia 5310 Need Hard REset.

Have you tried charging it for a little while before turning on?

If your phone won't turn on at all even doing what you did, you will have to take it to a Nokia care point.
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Registered Member
Posts: 1

Re: Nokia 5310 Need Hard REset.

hi i  downloaded some music on my nokia 5310 xpress music phone and now when i turn it on it turns of in like 10 secs then turns on by it self and of repeats several times then stays off what should i do?

Posts: 15

Re: Nokia 5310 Need Hard REset.

You can do the hard reset for the device by going into

Menu>Settings>Restore factory settings>Restore all

But it'll wipe out all your information like the *#7370# does...
Mobile Overlord
Posts: 17,564

Re: Nokia 5310 Need Hard REset.

that wont work on this phone as already pointed out

If  i have helped at all a click on the white star below would be nice thanks.

Now using the Lumia 930
Ex-Moderator (Retired)
Posts: 662

My Nokia 5310 Xpressmusic master code not working