[original]

I own a Nokia 6300 which was Made in Hungary. It came with firmware revision version 5.00.

I only see 6 options in my Text Message Settings and nothing seems to resolve it. There's supposed to be 10 options. I contacted Nokia care centre and they suggested that I update the software which I did but to no avail.

I purchased my phone SIM free and completely unlocked. No provider touched my phone.

1. Message Centres

2. Msg. Centres in use

3. E-mail Msg. Centres

4. E-mail Centres in use (this option is
greyed out)

5. Use Packet Data

6. Character support

What should be there is:

1 delivery reports
2 message centres
3 msg centre in use
4 e-mail msg. centres
5 e-mail centre in use (greyed)
6 message validity
7 messages sent via
8 use packet data
9 character support
10 rep. via same centre

'Delivery reports, Message Validity, Rep. via same centre and messages sent via' are all missing from mine.

I have reseted my phone on several occasions but it makes no difference in that department. I updated it to 5.50 and still no difference. I'm out of ideas. Can anybody out there suggest anything to me that I haven't already tried ?
Thank you all.

[navigator]

if you have another 6300 can you just compare weather these options are there or not.and try this open messaging____>options____>settings_____>it should be there.

[original]

Thanks for your reply but that's not helpful at all. You are telling me to go to a setting where I know to find. It would be nice if someone with a 6300 who have all 10 options could reply or someone who have a general idea on what causes things like theses to happen.

For the record, the manual mentions all 10 items and tells you how to configure them properly.

[okinawa]

You've tried to restore factory settings as well *#7780# default code 12345.

[original]

Yes I have done that coded version as well. That's the same as going to settings from the menu and selecting 'restore factory settings'.

[roker]

My 6300 is about 1 month old rev 5.5
I have all of the 10 messages except = email centre in use is greyed out
Path is
message settings = Text messages

[original]

Thank you ROKER. But as I have said before that is the same path I use and I only see 6 options in there. I know how to navigate around mobiles, not a novice (smile).

When I contacted Nokia support they seem to be out of ideas and told me to update the software. I did flash it to a later firmware (5.50) but only 6 options are there just the same.

Originally the phone came with firmware 5.00.

[t_virdee]

Hello,
I've got the solution!!!
Okay - I spoke to Nokia - who advised me to speak to my SIM card provider (Orange). Orange said - 'This functionality is not supported by Orange on the 6300'.

But there is a way around this.

Borrow one of friends SIM cards (preferably a Vodafone) - insert the card, switch on the phone then go to the messaging menu:
Message Settings > Text Messages > Delivery Reports (set this to yes).

Then switch off the phone, stick your own SIM card back in the phone and switch it on.
If you now go back to the same menu - you will see that, there is no option to set Delivery Reports. However, when you now send a message - it will now indicate when a message is delivered.... JOB DONE :-)