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Why would Nokia design a phone with a "twist" and the twist hinge comes undone easily and does not last longer than 30 days? Was it just a manufacturer defect or a design flaw? Bought this device with excitement, only to find out, that after less than 30 days, per Verizon Wireless rep, if it's replaceable, it would cost me additional $50? I would have to ship the phone and it will be determined by VZ whether it's covered or not; however, the rep did say it has been a common problem and she recalls that there might have been recall on it. If there was a recall, why was it still in the market and as a consumer, was not informed? I would transfer my service to another phone model but I'd be liable to disconnect the old with early termination fee and open a new account. It's absurb!