Dear Nokia Support,
I own a Nokia Asha 200 and Nokia Asha 201, two very nice and good phones, however, I have updated my phones today to the latest Software Version 11.81. I have done the update as instructed by the Nokia Suite and did not pay any attention to the Windows Warnings given, as instructed by the Nokia Suite.
We'll, whilst updating the phone, I noticed that Windows gave the following warning "Hardware ID missing, contact manufacturer", as stated by the Nokia Suite I did not pay any attention to this warning and let the program continue to update my Nokia Asha 200 and Asha 201.
After the update, which was succesful (the phones updated and restarted as usual) but, some applications are missing, here is a list of the missing stuff:
- all non-removable games (in games)
- all non-removable apps (in my apps), like: converter, introduction, size converter, tips and offers, world clock)
Next to that, I can remember that all apps are in an alphabetical order, now they are scrabled (no such a big issue though), more importantly the missing apps and games.
I use nokia for a really long time, like 25 years or so, I know that software updates can be a bit naggy now and then, but I never had this kind of an issue.
Any ideas, tips or tricks Nokia Support?
PS: i did a factory reset (via the phone) after the restart it still was the same, a second "update" also did not help.
I hope I am not the only one with these issues and look forward to any helpful reply.
With warm regards,
Alexander Wolf (incorporated.to)
Solved! Go to Solution.