I have these following problems with my nokia asha 202 after the software update to v 20.36...
*Nokia Mail is not working
*Nokia Maps is missing
*Internet is not working properly
(when i try to connect, most of the time im getting alert as "packet data connection is not available".im sure that there is no problem with my service provider since i checked my sim with other handsets)
Here are my phone specs..
Phone Name : Nokia 202
Firmware Version : 20.36
Variant ID : 7026057865
Varian Name : Rm-834_nokia202_cv_india_var219829_black
Product Code : 059P4K5
My phone worked properly with the older version... so plz provide me solutions to this problems...
Connect your phone to a computer & select Nokia Suite mode. Now open the Nokia Suite & click on the “green icon of arrow pointing downwards”.
Reinstall option is shown in ‘blue’. If no option to reinstall is shown, please wait for sometime it will become visible. Then the Nokia Suite will download the new software version of the phone. After it you will be prompted to take a complete back up of the device content. Please do not skip this step as reinstallation will erase all the personal data from the phone like contacts, messages, calendar entries etc.
Please note that if you have set a memory card password & you have forgotten its code then take a backup of the card data also as the card will be locked after update and can only be unlocked if you enter the correct code or by ways mentioned in this thread.
Also note that while updating the device ensure the following things-
If any problem persists please visit the nearest authorised Nokia Care Centre.