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Nokia e71 New messages not showing in inbox

Registered Member
Posts: 1

Nokia e71 New messages not showing in inbox

[ Edited ]

I recently updated my nokia e71 with the new software from pc suite, everything went fine but i recieved around 3 messages just after I had restored all my data onto it, I went into the inbox to read them but its showing no new messages. On the message menu my Inbox logo has a read star indicating it has new messages but they are not showing up, its also saying I have 4 unread messages when I synchronise my phone to my pc yet I cant read them via the pc. Help please!!


(Ive reset, restored to factory settings & rung nokia support with no help)

Message Edited by beckuhgreaves on 19-Jan-2010 04:21 PM
Posts: 443

Re: Nokia e71 New messages not showing in inbox

If you have a memory card, check to see if the phone is still storing messages in the same place. Example, if the phone is currently set to store messages on the phone memory, switch it to the memory card and see if the messages then show up.
If I have helped you with your problem in some way, please take a little time and hit the kudos button in my post. Without your feedback, I don't know if I am being helpful or should just be put out to pasture. :smileyhappy: