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Re: Problem with my asha 303

Registered Member
senakoffy
Posts: 1

Problem with my asha 303

i have bought the nokia asha 303 but i cant play youtube videos on it anytime i try, it loads halfway and say no response. what could be the likely bproblem.

Also there is no nokia map on my asha 303, when i downloaded it with ovi suite it tells me not nompatible with device.

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Ex-Moderator (Retired)
Puigchild
Posts: 1,287

Re: Problem with my asha 303

Hi senakoffy,

 

Thank you for your post and welcome to the forums!

 

Have you tried accessing Youtube via WiFi to see if there is any difference in the performace? It may be that your phone data connection is not fast or stable enough for the video stream. For more information on Youtube streaming on Nokia Asha 303, please see this thread.

 

Nokia Asha 303 should come preinstalled with Nokia Maps.  You can try  to reinstall the phone firmware with Nokia Suite by selecting Tools > Software update. This should re-install all the applications that come with the phone, including Nokia Maps. If the problem persists, we would recommend that you visit your local Nokia Care Point and let them have a look. 

 

Let us know if this helps,

 

Puigchild

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New Member
jefurishinwa
Posts: 2

Re: Problem with my asha 303

i have problem too, everytime i go to apps and games my asha is always on and off... can you help me guys?

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Mobile Overlord
adrianhughes
Posts: 10,207

Re: Problem with my asha 303

Hi Jefurishinwa,

have you checked via Nokia Suite if there is a firmware update available for your device? IF there is, please update to the latest version offered. If there is none, then try re-installing your current firmware via Nokia Suite....if that doesn't work, then Restore your phone to factory settings.

Failing that, you will need to take your phone to your local Nokia Care for them to inspect: http://nokia.com/support
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