Search Discussions:
Showing results for 
Search instead for 
Do you mean 
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: Push on blank thumbnail - Asha 311 keeps resta...

Contributor
Jimbo19844
Posts: 4

Push on blank thumbnail - Asha 311 keeps restarting

Anybody issues when you are touching the places were no application(icon) is installed, blank thumbnail?

When I touch such an empty spot my Asha311 screen keeps blinking from black to normal(continually)... I'm forced to restart my cell phone by removing the battery.

Best regards,
Jimmy
Please use plain text.
Mobile Visionary
singhnsk
Posts: 1,117

Re: Push on blank thumbnail - Asha 311 keeps restarting

That's because the apps become corrupted and when you tap over that blank icon, it gets into a restart loop because there's no app to start on the icon.

You need to reset the phone back to factory to get rid of those blank spots.
Please use plain text.
New Member
goutam73
Posts: 2

Re: Push on blank thumbnail - Asha 311 keeps restarting

I faced the same problem. My phone is Asha 305. I reset to factory settings. But no result.

 

Goutam

Please use plain text.