Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: The Mail app on the Nokia Asha 200 not accessi...

New Member
Omaisababe
Posts: 6

The Mail app on the Nokia Asha 200 not accessible

My Nokia Asha Mail app is not working and I have not checked my mail in days!!
Pls help anyone
Please use plain text.
Mobile Overlord
jimmyireland
Posts: 15,399

Re: The Mail app on the Nokia Asha 200 not accessible

What errors do you get can you provide some more info please?

If  i have helped at all a click on the white star below would be nice thanks.



Proud to be using a Nokia Lumia 920
Please use plain text.
New Member
Omaisababe
Posts: 6

Re: The Mail app on the Nokia Asha 200 not accessible

Just what it said when I tried to check my mail.
The deal is this:I have two lines,thats why I bought this phone in the first place.The data on the 1st SIM which I normally used most of the time to browse finished so I tried to use the another SIM but it kept doing the updating thing and wouldnt open my mail.
When I tried to use the usual SIM,it said "service is not accessible anymore".I restored the phone to factory settings but all I got was "Invalid application" or "Application not ready,try again"depending on which icon or shortcut you try.
Please help me!I really need my Mail App,thanks so much!
Please use plain text.
New Member
Omaisababe
Posts: 6

Re: The Mail app on the Nokia Asha 200 not accessible

Also forget to tell you Jimmy,I already have the latest update(11.81)so I really don't know what to do.
This same thing happened to my friend's phone but it was his chat application.Nokia should put software fix for stuff like this,not fair to us.
Please use plain text.
Mobile Overlord
jimmyireland
Posts: 15,399

Re: The Mail app on the Nokia Asha 200 not accessible

Can you try re install the last update?

If  i have helped at all a click on the white star below would be nice thanks.



Proud to be using a Nokia Lumia 920
Please use plain text.
New Member
Omaisababe
Posts: 6

Re: The Mail app on the Nokia Asha 200 not accessible

I don't understand,how do you get the previous update?Jimmy,do you really think its gonna help?
Is there a link or something to click so I get the previous update installed?The way am feeling now...I would really try anything!!Thank for your help!
Please use plain text.
Professor
singhnsk
Posts: 702

Re: The Mail app on the Nokia Asha 200 not accessible

He was only mentioning to re-install the firmware using Nokia Suite. That can help. You should give it a go. Backup your important data first, before going with a re-install.

Also make sure you have the correct Access Point settings as per your operator. Restoring the phone will also delete the settings previously sent by the operator.
-------
Die hard Nokian, willing to help other Nokia Users.
Current Handsets - Lumia 900, Nokia 311, Nokia C3-00, Nokia C1-01, Nokia 6500-s.
Please use plain text.
New Member
Omaisababe
Posts: 6

Re: The Mail app on the Nokia Asha 200 not accessible

Am sorry for the stress of all this but is there a way I can do that online without the Nokia Suite?
The thing is I have a Nokia PC Suite but every time I connect the phone,it keeps saying something like "non-compatable phone connected"or something like that.

This is frustrating!!When is the next update from Nokia coming up anywayz?Thanks you guys for all your help!
Please use plain text.
Mobile Overlord
jimmyireland
Posts: 15,399

Re: The Mail app on the Nokia Asha 200 not accessible

No you need nokia suite ensure you have the latest version.
There is no info on the next update.

If  i have helped at all a click on the white star below would be nice thanks.



Proud to be using a Nokia Lumia 920
Please use plain text.
Registered Member
bhaiyyapatil
Posts: 1

Re: The Mail app on the Nokia Asha 200 not accessible

Same problem in differnert manner here.

 

When I aceess the internet using second sim the mails get opened, but when it comes to another sim it kept doing the updating thing and wouldnt open my mail.


It states update is avialable and nothing happens then after.

Please use plain text.
Registered Member
shishir5233
Posts: 1

Re: The Mail app on the Nokia Asha 200 not accessible

I have asha 200 phone. Earlier the mail was working on any sim. After the software update to 11.95 the mail stopped working. When I access mails, it says accept the terms & condition, when I accept that, the sofware  searches for "mail service updates" and tells me that "The latest service is now available". I say "ok". It comes back to 1st screen where it asks me to accept the terms and the loop continues.

What is the solution?

 

Please use plain text.
Registered Member
Wisetype
Posts: 1

Re: The Mail app on the Nokia Asha 200 not accessible

Pls wat can i do to my mail application on asha 200?its sayin application not ready
Please use plain text.