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Unable to play online video on my Asha 501. Please...

Mobile Sensei
Abi99
Posts: 9,545

Re: Unable to play online video on my Asha 501. Please help.

Kmuno, okay. Then instead of Streaming and Internet, please, go to Browser. There, create a new account via the plus button. As ‘Access Point’ select this Nap. Then, select (just highlight) this account. If that does not hel, link ‘Access Point’ to ‘Default access points’. Did that help?

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Advisor
Kmuno
Posts: 8

Re: Unable to play online video on my Asha 501. Please help.

No its not working
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Mobile Sensei
Abi99
Posts: 9,545

Re: Unable to play online video on my Asha 501. Please help.

OK, last idea, create a new streaming account, as well. Link that to one of the other Internet accounts.

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Contributor
armin144
Posts: 3

Re: Unable to play online video on my Asha 501. Please help.

after updating my 501 youtube does not stream anymore. previously it was working fine. I have tried all the solutions suggested so far to no avail.please help

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Mobile Sensei
Abi99
Posts: 9,545

Re: Unable to play online video on my Asha 501. Please help.

[ Edited ]

armin144, then we cannot help. Or we start from the scratch and double-check each step: Which error message do you get? Did you try via GSM or via Wi-Fi?

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Contributor
armin144
Posts: 3

Re: Unable to play online video on my Asha 501. Please help.

hi, I use wifi, it was working perfectly fine before upgrade .now it shows the streaming video locked on 0% buffering for 1 second and then says "sorry.there is a problem with your connection"

I tried other pre installed apps such as vuclip and it works fine 

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Mobile Sensei
Abi99
Posts: 9,545

Re: Unable to play online video on my Asha 501. Please help.

armin144, does your data plan allow a single test via GSM? Just to double-check.

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Contributor
armin144
Posts: 3

Re: Unable to play online video on my Asha 501. Please help.

just tell me how to restore my phone to previous version, because I did a little investigation and found out that everybody who has updated his phone has such problem

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Mobile Sensei
Abi99
Posts: 9,545

Re: Unable to play online video on my Asha 501. Please help.

armin144, no problem here with my Nokia Asha 501. Just double-checked. Furthermore, I do not know any trick to go back to a previous firmware version. That is something, Nokia does not officially support. Because it works here, I suspect a configuration issue we might be able solve (if there isn’t a specific bug with your SIM).

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Advisor
LucasLopes
Posts: 9

Re: Unable to play online video on my Asha 501. Please help.

My problem was that I couldn't stream Youtube videos with my Wifi connection. I read all posts on this forum and couldn't find any solution. Then, I read somewhere that there was an update for Nokia Xpress browser, but for some reason we couldn't get it.

Summing up, if you can't stream youtube videos on Asha 501, it may be because of your Nokia Xpress version. It's 3.0 (or something) by default. Try updating it to 3.9 by accessing this link from your current Nokia Browser and update it

http://download.browser.ovi.com/

It worked for me and now I can see as many Youtube videos as I can, and I hope it works for you as well.
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