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Why everytime I insert my headphones in during pla...

New Member
Posts: 1

Why everytime I insert my headphones in during playing music suddenly my 5130 Xpress Music restarts.

To whom it may concerns,

Good day Ma'am/Sir, I got a trouble with my Nokia 5130 Xpress Music. My problem is.. Everytime I listen music using earphones suddenly my phone restarts whenever I used headphone my phone the sound do not function as well It always crashed and restaring everytime I insert the headphones but when I remove it in the headphone port it function very well. I tried to restore factory settings but useless no work at all still shutting down while using headphones. Do I need to Software update to restore it's previous form. What should I do?


Thank you in advance for those who will reply :smileyhappy:

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Ex-Moderator (Retired)
Posts: 912

Re: Why everytime I insert my headphones in during playing music suddenly my 5130 Xpress Music resta

Hi Clow, 


Welcome to Nokia Discussions Board! 


I advise you to update your device using Nokia Suite


Download the program on your PC, then connect your phone and go to Tools > Software updates. 


This should fix the problem. 






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