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Why everytime I insert my headphones in during pla...

New Member
Clow
Posts: 1

Why everytime I insert my headphones in during playing music suddenly my 5130 Xpress Music restarts.

To whom it may concerns,

Good day Ma'am/Sir, I got a trouble with my Nokia 5130 Xpress Music. My problem is.. Everytime I listen music using earphones suddenly my phone restarts whenever I used headphone my phone the sound do not function as well It always crashed and restaring everytime I insert the headphones but when I remove it in the headphone port it function very well. I tried to restore factory settings but useless no work at all still shutting down while using headphones. Do I need to Software update to restore it's previous form. What should I do?

 

Thank you in advance for those who will reply :smileyhappy:

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Ex-Moderator (Retired)
astra2025
Posts: 912

Re: Why everytime I insert my headphones in during playing music suddenly my 5130 Xpress Music resta

Hi Clow, 

 

Welcome to Nokia Discussions Board! 

 

I advise you to update your device using Nokia Suite

 

Download the program on your PC, then connect your phone and go to Tools > Software updates. 

 

This should fix the problem. 

 

Regards, 

 

astra2025

 

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