[sunil_gidwani]

my product code is 059j516 m very dissapoined its hanging problem

[Sheldrick]

Hey Sunil_gidwani,

Welcome to the Nokia Forum, we are sorry to hear you have been having problems with your device hanging. Have you tried performing a soft reset on your phone using the code *#7780# security code by default 12345 if prompted. This will not delete any of your data, it will restore your device setting back to as they where when new.

If this does not work please perform a hard reset using the code *#7370# which will wipe all data and settings from your phone and make it as it was when new.

If you phone is still experiencing the hanging problem I suggest that you take your device to your Local Nokia Care point to have an expert look at it as it would most likely be a hardware problem if the resetting techniques do not work.

I hope this has helped!

Sheldrick 

[John_Tesla]

Dear Sunil-gidwani,

We are sorry to hear that you are having problems with your Asha 200 device. 

We would like to advise you to check if the SIM card is inserted properly into the device.

As well as perhaps change your Sim Card to see if this behaviour continues with different a SIM.

All the Best,

John_Tesla

Moderator

[Raoul_Duke]

@sunil_gidwani

What is your current software version? You can check this by dialing *#0000#. The latest software version is v11.56:

http://europe.nokia.com/support/product-support/device-software-update?nokia-200=

* Please note that the latest software version may not be available for your device, and the benefits listed may not be available to you, or be available in selected countries.

You can update your device using Nokia suite which (if you already haven't) can download on the below link:

http://europe.nokia.com/support/product-support/nokia-ovi-suite

If there is no update showing re-install you current one and see if this resolves your issue. Let me know how you get on.

Regards

Raoul_Duke

[Debanjan]

I have same hanging problem..........instead of gone through in your local Nokia Care point several times the problem is not solved.please help me.my product code is 059K959.......When ever i was calling .the mobile gets hanged.The Local Nokia Care ( Barasat,Kolkata,India) refused to replace my phone instead of several times gone through it. They didn't capable to find out the remedy. I went to the care 5 times .

[kunwar1987]

my nokia asha 200 hanged very bad in warrenty period...i am very dissapointed....nokia service centre only update my phone software...but problems is remain....

camera....hang

menu...hang

start...late...hang

screen....white light only

now mobile is taken by head office nokia care ,INDIA

can i replace it with new phone??

[mansooralia]

my phone, which i gave as a gift to my wife on our aniversary too is hanging... badly....

nokia service center is pathetic.....

what do i do now?

should i go to nokia center and ask for replacement, as the mobile is just 5 months old...

let me know ASAP

thanks

mansoor ali a

[bashirsports]

My nokia asha 200 was hanging and shutting down frequently, it was a virus (forever.exe), there were 3-4 dialled numbers which I couldnt delete as well. Here is a solution which fixed my phone.

1. Took my SIM and Memory card out.

2. Did a hard reset by *#7370#

3. Reinstalled the software through NOKIA SUITE, it took 5-6 efforts to do that though.

4. Scanned my memory card with Kaspersky Internet Security 2012.

     Finally I got my phone working.

[andymoorey2k]

pls my asha 200 come on and goes off without me being able to access anything in it..

[andymoorey2k]

This is exactly what is happening to my phone. I cannot do anything with it. immidiately i put it on,before i can apply any function, it will turn off. Please how do i know if its a virus since i cannot access it at all?

[emilygreen]

Hi andymoorey2k,

Here are some of the steps that you can try on your phone.

Restart your phone:

 1. Switch your phone off.

2. Remove the battery. 
3. After a few seconds, put the battery in and switch your phone on.

Reset the settings:

Restore the original factory settings (Menu > Settings > Restore factory settings > Settings only). This reset will not delete any data on your phone. It will just restore the original settings.

Update the software:

1. Make sure your phone is running the latest software.

2. Use Nokia Suite to update or reinstall the phone software.

[mohitwadhwa]

Hi my name is mohit this time i have use in nokia asha 200 phone.But i am not satisfie in this phone because i have every time  in hanging problem i suggest in all the nokia user plz not purchase in this phone last time i am satisfied in all nokia phone.But this time i am totaly not satisfie in this any people contact and suggest plz call my mob no-xxxxxxxxxx-

Moderator's note: Phone number was removed. Publishing personal information is not allowed on this forum.

[Rajashafal]

Sir my problem is also hanging problem.my product code is:059J4L3.please give me detailed information what i have to do.

[VickiPinkette]

This is my second complain and I haven't gotten an answer for the first one. Honestly, I am disappionted. i have been restoring factory setting on my Asha 200 for almost a week, now that it came up, it turns out it didn't even free my memory one bit! Please someone gimme a solution cos this phone problem does not make sense at all.

[emilygreen]

Hi VickiPinkette

Thank you for posting! 

Sorry to hear that you're encountering this issue on your phone. Please make sure your phone is running the latest software. You can use Nokia Suite to update or reinstall the phone software. You may refer to this link: http://www.nokia.com/global/support/software-update/belle-asha-symbian-software-update/ if you need a guide.