Search Discussions:
Showing results for 
Search instead for 
Do you mean 
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: "minor" problem folowing update to v 12 firmwa...

Advisor
Posts: 27

"minor" problem folowing update to v 12 firmware n97...

hi,

i just updated the firmware to virsion 12 on my n 97, it had done a few random crashes previously, hence i thought to check for updates hoping these would be fixed, now it won't turn on... can't call nokia care, no phone (may try finding a pay phone tomorrow), but this ain't good... the update completed fine, closed the updater n tried to turn phone on n it vibrated, but screen remained blank.tried plugging it in and the charging light doesn't even come on...

HELP!!!

goin to bed now, can think in the morning...

Please use plain text.
Mobile Emperor
psychomania
Posts: 28,507

Re: "minor" problem folowing update to v 12 firmware n97...

Have you tried removing the battery?

 

Have you tried the hard reset? 

 

If that doesn't work then you will have to find a way to contact nokia care. 

Please use plain text.