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Re: wifi in asha 311 v5.92 resolved !

Professor
satyam384
Posts: 419

wifi in asha 311 v5.92 resolved !

hello ,

wifi connectivity problem in asha 311 of version 5.92 has been resolved by nokia care executives ! now each and every app is working with wifi ! :smileyhappy:

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Contributor
khixz
Posts: 9

Re: wifi in asha 311 v5.92 resolved !

how about the signal??
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Employee
armagon
Posts: 969

Re: wifi in asha 311 v5.92 resolved !

Do you mind telling what exactly was done? There has not been any further updates for the device at least, after the recent 5.92 SW version. 

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http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/

http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/NokiaSWUpdates
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Mobile Visionary
singhnsk
Posts: 1,115

Re: wifi in asha 311 v5.92 resolved !

If i know it correctly, he only got the firmware Re-Flashed from NCC. Maybe they flashed a different s/w package this time which doesn't have issues or reduced.

Whats your content code now satya? Any changes?
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Contributor
dcpl_bros
Posts: 12

Re: wifi in asha 311 v5.92 resolved !

Joking , most likely
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Employee
armagon
Posts: 969

Re: wifi in asha 311 v5.92 resolved !

[ Edited ]

what I can tell about the Wi-Fi issue myself is that I have escalated the case to inside Nokia and the product program is studying now how the situation could be improved. But it's clear that any fixes will not happen overnight. It might take some time. If anyone has constructive feedback on issues you are currently facing, that is of course always welcome.

 

what makes this Wi-Fi issue problematic is that it seems somewhat random. I have managed to reproduce it myself the other day, but the next time I took the exactly same device (it had been powered off in the meantime) and tried again, the issue did not appear... so a temporary fix for the problem might be just to simply remove the device battery for 30 seconds and power on again. 

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http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/

http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/NokiaSWUpdates
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Professor
satyam384
Posts: 419

Re: wifi in asha 311 v5.92 resolved !

[ Edited ]

@singsk:@armagon:

ya i too have checked my software version twice and thrice whether they have flashed it with another one or else the previous one (i.e v5.92) but to my surprise they flashed with the version  v5.92 ONLY ......took my phone yesterday morning and kept it under their observation till today evening ... and just returned me .... and each and every app WORKS WELL with WIFI now !!!!!! 

the product code of mine is 059Q1N3,and the content code is 059F7M6 having version 5.92 :smileyhappy:

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Professor
satyam384
Posts: 419

Re: wifi in asha 311 v5.92 resolved !

@dcpl_bros : truly NOT joking :smileyhappy:

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Sage
Aniefiok
Posts: 85

Re: wifi in asha 311 v5.92 resolved !

Good news,I mean it,na good news be that.
The wifi issue on asha 311 was very annoying.
Nokia is the best!!!
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Mobile Visionary
singhnsk
Posts: 1,115

Re: wifi in asha 311 v5.92 resolved !

@satya: even chat and mail apps are asking for how to connect now? That's good news for you. I'll try flashing my phone again too :smileyhappy:

@armagon: Exactly that's it. It used to work fine for me when the phone was new. It only started with the trouble when i restored the phone back to factory. So surely the problem only happens with a bunch of us :smileysad:
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Professor
satyam384
Posts: 419

Re: wifi in asha 311 v5.92 resolved !


@singhsk : happy flashing :smileyhappy: and just set wifi first in connectivity menu,yurn off mobile data !!! if wifi is still not working then your money may be deducted due to internet access :smileyhappy:

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Advisor
sufyan540
Posts: 21

internet calling is not working in my mobile.

before one month i call by internet many times but now it is not working , it messanging that number busy. tell me what should i have to do .

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Professor
satyam384
Posts: 419

Re: internet calling is not working in my mobile.

@sufyan540 : can u say it clearly ????
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Mobile Visionary
singhnsk
Posts: 1,115

Re: wifi in asha 311 v5.92 resolved !

@sufyan: that should be the problem with the service you're using. Try shifting to a different one.
Also, it might be that you got some free credits initially as a new user and now the service requires you to pay to use it further. You need to login to your account on your pc to check that.

@satya: Thanks mate.. I'll try to flash it with 059Q1N3 only to check if there's a difference :smileyhappy:
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Contributor
Ishan_Dalal
Posts: 8

Re: wifi in asha 311 v5.92 resolved !

@  ..how to flash in 311...if u tell me how its done it will be very helpfull.

 

thanks

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Mobile Visionary
singhnsk
Posts: 1,115

Re: wifi in asha 311 v5.92 resolved !

^ Sorry mate.. Firstly, it isn't allowed to discuss flashing of phones here as that's the job of Nokia Care.
Secondly, flashing if went wrong can permanently brick your phone. So i won't suggest to try flashing yourself.
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Contributor
Ishan_Dalal
Posts: 8

Re: wifi in asha 311 v5.92 resolved !

Oh..ok..no problem let us know if you have resolved ..wifi prob...in 311...

 

Thanks

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Sage
Wolf_49465
Posts: 99

Re: wifi in asha 311 v5.92 resolved !

hiii
I had reinstall the software v5.92 from the Nokia Custumer Care.
The internet browser used to connect through wiffi and chat and mail app woked properly.
But when i tried today the same probleum came.
That is Mobile data swichted off ........
What should i do.....
Pls help..
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Sage
Wolf_49465
Posts: 99

Re: wifi in asha 311 v5.92 resolved !

i think you are correct that the probleum might start after taking the internet settings.
Because the probleum started after taking the setiings
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Professor
satyam384
Posts: 419

Re: wifi in asha 311 v5.92 resolved !

i dont think so,the INTERNET SETTINGS are the cause for wifi problem !!!! i use my asha 311 via both mobile net at home and wifi in clg...... i turn off mobile data when using wifi and the wifi connects perfectly ! i'm using airtel with mobile office net settings..... with firmware 5.92v !!! 

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