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Re: Asha 311 wireless connectivity issue

New Member
raviki
Posts: 9

Asha 311 wireless connectivity issue

I'm seeing " cannot use netwok unsupported security type"

How to resolve it and connect to the network??

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Mobile Overlord
cjlim
Posts: 15,303

Re: Asha 311 wireless connectivity issue

Does this network use EAP by any chance? 

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New Member
raviki
Posts: 9

Re: Asha 311 wireless connectivity issue

I'm trying to connect it in my office

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Mobile Overlord
cjlim
Posts: 15,303

Re: Asha 311 wireless connectivity issue

My guess is your office uses EAP or PEAP which is not supported by the Asha 311  which only supports WEP, WPA and WPA2. 

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New Member
dcpl
Posts: 9

Re: Asha 311 wireless connectivity issue

Defective WIFI, Letest update cannnot be installed even by Nokia care. Waste of Time
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Mobile Guru
ng85
Posts: 1,908

Re: Asha 311 wireless connectivity issue

Regarding updates- updates vary by region/product code/network locked status. If a latest firmware is not available for your device you'll not be able to install it.
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Please mark the post as solution if it solves your problem.
Current Device - Nokia Lumia 920
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New Member
dcpl
Posts: 9

Re: Asha 311 wireless connectivity issue

If such is case Nokia should issue a press release that WIFI seamless functioning is not garunteed. Let Nokia be bold to accept the Lacuna that WIFI is defective
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New Member
dorin_25
Posts: 1

Re: Asha 311 wireless connectivity issue

I just bought a nokia asha 311. Encountered the following problem:
When I try to connect to a social application asks me to activate mobile data although they are connected to a wireless network and the first option is wireless connectivity. I notice that many users of this type of phone have the same problem and a reflection many times on various forums. I expect a prompt and quick response from your Convinced that my problem will be solved in no time thanks anicipated

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Moderator
aleisha11
Posts: 1,542

Re: Asha 311 wireless connectivity issue

Try to update the software of your phone and check if you are able to access social application using Wi-Fi connection only.

If this has helped you, a click of appreciation on the Star or "Accept as Solution" button would be considered as "Thank You".

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