[MinstrelPains]

I've spent the better part of two hours searching the Internet for information on how to turn off File Transfer Mode since my phone started refusing to connect to my home computer, today.

The pdf user's guide doesn't say how to find it.  I've been digging through the menu on the phone trying to find anything that resembles File Transfer Mode so I can click it off.

The other FAQ and discussion groups I've located are irrelavent as the information they contain doesn't transfer to my Nokia 820 (they suggest options which don't exist on my phone).

Please, where does one start looking for File Transfer Mode on this phone so they can shut it off, and why isn't that information printed in the troubleshooting documents and self help files for these phones?

I connect through the USB cable to my PC.  I have downloaded and installed Nokia PC Suite v.7.1.180.94 this morning in hopes that it would fix the connectivity problem, but unless I can get File Transfer Mode shut off somehow, my new phone's going to wind up being useless.

[adrianhughes]

have you searched these forums and tried a soft reset (pressing the volume down and power buttons together until the phone vibrates)? Bear in mind that no, Nokia Suite, or Nokia PC Suite do not work with Windows Phone 8 devices at all, only the Windows Phone app does.

See if other devices connect to your PC, and try other USB ports.