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Internet access problem with Nokia Lumia 710

Fedup1958
New Member
Fedup1958
Posts: 1

Internet access problem with Nokia Lumia 710

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‎2013-02-16 20:18

Hi all, I have a Lumia 710 on vodafone (UK) Pay as you go i recently changed the sim card and since then i cannot connect to the internet, I have re set the phone twice spoken with vodafone several times and entered the APN settings several times to no avail, I simply cannot understand why this nokia phone is just so hard to connect to the internet, The network set up app does not seem to do anything, I have checked with vodafone and as far as they are concerned internet access is enabled on my number, Can anyone help please? Many thanks.  

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Mobile Guru
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paulheu
Posts: 1,761

Re: Internet access problem with Nokia Lumia 710

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‎2013-02-16 21:15

Remove _ALL_ manual entries for internet acces (from both settings/mobile network and Network setup app). make sure you have the most recent verision of the Network setup app and then reboot (not reset!) the phone and run the Network Setup.

 

Once it shows your network has been correctly set up close the app.

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