Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: Nokia Lumia 610 - can't connect to wifi

New Member
philinspain
Posts: 4

Re: Nokia Lumia 610 - can't connect to wifi

Have now changed my router from the belkin to the one supplied by internet provider and bingo phone now connects every time and stays connected........RESULT

Please use plain text.
New Member
wallacemist
Posts: 5

Re: Nokia Lumia 610 - can't connect to wifi

My lumia 610 drops the WiFi when the screen goes to sleep. Or at least it won't update Facebook chat etc over WiFi. I have the latest software but it doesn't help.
Please use plain text.
Ex-Moderator (Retired)
Kosh
Posts: 3,113

Re: Nokia Lumia 610 - can't connect to wifi

Hi wallacemist,

 

Thanks for your post and welcome.

 

 Please use the search function though as your question may have been asked, and answered, before. That way you will have your answer straight away.

 

The Wi-Fi connection on Windows Phone devices will disconnect when the lockscreen becomes active if the device is not connected to a charger. At that time the Lumia will switch to the cellular data connection when available. In Marketplace you may find an app which will keep the Wi-Fi connection alive when not connected. Please be aware though that keeping an idle Wi-Fi connection alive will use more energy.

Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Please use plain text.
New Member
gds1847
Posts: 6

Re: Nokia Lumia 610 - can't connect to wifi

Same problem here, but it seems solved.

The lumia 610 not reconnected to wifi after a while. Only rebooting the router reconnect again.

The solution (and do not ask me why) was changing the wifi router configuration. Within wireless advanced settings: Beacon Interval: 5000. DTIM Interval: 200.

 

And that's it.

Please use plain text.
New Member
gds1847
Posts: 6

Re: Nokia Lumia 610 - can't connect to wifi

[ Edited ]

Tweaking the configuration of the router and the Lumia 610 have come to the conclusion that the best configuration is Beacon Interval: 5000 DTIM Interval: 1.

 

 

 

 

Please use plain text.
Registered Member
Sweng
Posts: 1

Re: Nokia Lumia 610 - can't connect to wifi

Thanks, dude! It seems that beacon interval settings affects to ability of some lumia to connect to wifi - me and my brother have lumia 800, and its connect to wifi with no problem, whereas my connect to the same Wi-Fi only after i increased the beacon interval.
Please use plain text.
New Member
gds1847
Posts: 6

Re: Nokia Lumia 610 - can't connect to wifi

Beacon interval 50000 and forget troubles with Lumia 610.
Please use plain text.
New Member
jag203
Posts: 1

Re: Nokia Lumia 610 - can't connect to wifi

I have a Lumia 610, it does not pick up any networks whilst my old phone picks up several in our apartment.

 

Can you help?

Please use plain text.
Registered Member
olaralan
Posts: 1

Re: Nokia Lumia 610 - can't connect to wifi

Maybe this will help someone with the same issue....

 

I've been having the same trouble for the last few weeks.  My Lumia 710 would only occasionally attach to Wifi, even though all other nearby devices would have no trouble.

 

Last night, I plugged my phone into my PC with the data cable.  As Zune was loading automatically my PC acted as though my phone was new hardware and my phone all of a sudden connected to my home Wifi and I haven't had any further trouble!!

 

 

Please use plain text.
Professor
Abi99
Posts: 558

Re: Nokia Lumia 610 - can't connect to wifi

In your phone, please, go to Menu » Settings » WiFi.

 

1. An icon with the signal strength appears: Do you have at least two bars?

2. Does is say ‘connected’?

3. If you tap on your network, more information is shown like your IP address. Is there a DNS address?

 

If you can answer yes to all of these three question, we should move over to your WiFi router.

1. In the past, if you add a new device to your network, were you forced to add a MAC address?

2. Are you using automatic channel selection including channel 12 and 13? I would go for a fixed channel between 1 and 11.

If the answer is no, I would restart the router by plugging it out of the power outlet.

Did that help?

 

If you are able to connect, however, you have problems after a certain amount of time:

That could be an issue with WPA-Rekeying. Set that to 0 (turn off) or a very long time frame.

That could be an issue with the DHCP Lease period. Set that to a very small time period and check wether you see this issue sooner. Then set it to a very long time period. On the long term, change your router.

That could be an issue with the various power-save modes of WiFi. In that case, I would try another WiFi access-point because many have bugs here.

 

Did that help? Playing around with the beacon interval might influence these three causes.


wallacemist wrote:
My lumia 610 drops the WiFi when the screen goes to sleep. Or at least it won't update Facebook chat etc over WiFi.

Settings » WiFi » Advanced » Keep WiFi on, when screen times out. If you do not have that option, you do not have the latest OS version. Please, try to update. Did that help?

Please use plain text.