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Re: Problems in internet connection in Lumia 710

New Member
adeban
Posts: 1

Re: Problems in internet connection in Lumia 710

Me brought lumia 710 2 days back... Facing the same prob.. Brought the mobile with much expectations but now feeling headache due to internat connection.. Its 100% fast in wifi wr in mobile data its only 5%...
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Registered Member
alanthomas
Posts: 1

Re: Problems in internet connection in Lumia 710

this is not about the phone... Dont blame nokia for this.. Its thw problem with the operator airtel.. Change your operator and see,everything will work fine
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New Member
sam_20
Posts: 2

Re: Problems in internet connection in Lumia 710

Hi,

 

Looks like I have the same issue of internet connection with my lumia 710(2 weeks old). I checked with Nokia customer support, and they have suggested me a reset of my phone when I get the error on wifi connection and it is a known issue,

 

But this is really not acceptable to reset my phone everytime, by this I loose all my data and settings and applications, and this error comes atleast once in a day. So the reset everyday and result is that my phone is only a device to make simple call and receive calls. Nothing more than that. Not even messages can be stored. Its really not a good fix for the wifi issue.

Please suggest something more acceptable solution.

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Registered Member
soumik_d22
Posts: 1

Re: Problems in internet connection in Lumia 710

Hi,
I am facing the same issue with idea network. This is surely not a network issue. The phone needs.to be reset frequently to access internet. Any solution to fox this issue permanently?
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Registered Member
vkman
Posts: 1

Re: Problems in internet connection in Lumia 710

The issue is specific to Airtel service provider in India. Nokia also needs to work with the provider to get it fixed. As we do not see any steps taken to get it fixed. Both Nokia and Airtel would loose as I see many users moving to other phones and service providers.

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New Member
sam_20
Posts: 2

Re: Problems in internet connection in Lumia 710

Hi,

 

I have seen posts on this issue not only with Airtel. So I am actually thinking if it would be right to change my service provider. I am really looking forward to use this phone. If wifi issue is fixed then the phone is a great one, I don't want to really change my lumia.

 

Did you have any personal experience with this wifi issue. Coz I have tried all the fixes they have suggested ( turn off  data connection when wifi is available, keep any one wifi or data, a new apn ....). 

 

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Registered Member
paddu123
Posts: 1

Re: Problems in internet connection in Lumia 710

go to settings->application tab->background tasks

there you could find so many applications still running in background!! stop everything . then try to connect. I did so... it wrkd!!! for me!!! 

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Registered Member
manjuldixit
Posts: 1

Re: Problems in internet connection in Lumia 710

Even I am usinh Nokia Lumia for last two months and facing this issue recurringly. when i reset my phone and set fresh configuration it works for few days but as i download few apps it start behaving abrruptly and eventually after some time fully stop functioning on internet.

 

Please do something NOIKA. 

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Registered Member
tri9
Posts: 1

Re: Problems in internet connection in Lumia 710

I am facing same issue with my Lumia 710.....  First 2.5 months Internet was blazing fast.

 

But now it become worst!

 

 

Now I want to replace it with some samsung stuff!

 

Because Nokia is not doing anything to help in this issue as it  is coming from previous two months~!!

 

 

 

 

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Registered Member
DeepakRikhari
Posts: 1

Re: Problems in internet connection in Lumia 710

I am also facing the similar facing....At the time of purchasing this stupid handset I was so excited but after purchasing I got only headache and nothing.  I am not able to use internt even I am having 3G data connection. Even I am not able to make calls.  Ater 15 minutes use , I am getting very heat from the handset......


alanthomas wrote:
this is not about the phone... Dont blame nokia for this.. Its thw problem with the operator airtel.. Change your operator and see,everything will work fine

 

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New Member
benselvan
Posts: 7

Re: Problems in internet connection in Lumia 710

If U had reset ur phone just uinstall the network app, all the problems are solved, it worked for me
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Registered Member
vithica
Posts: 1

Re: Problems in internet connection in Lumia 710

not able to use internet connection in lumina 710.

tried everything works fine with wifi.

Nokia please fix this or otherwise i want my money back

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New Member
pankaj789
Posts: 6

Re: Problems in internet connection in Lumia 710

For Airtel subscribers :: I faced the same issue for a month. Did phone reset, installed network setup app, and everything else possible but couldn't achieve a full proof result. The problem is not with the handset, its just fine

SOLUTION: first of all call your operator and ask him to activate gprs on your mobile. Secondly remove network setup app. Then go into settings~mobile network and select max speed 3g. Lastly add airtelgprs.com as APN.

Restart your phone and use worry free net.
Nokia Lumia 710 proud owner
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New Member
preetcivil
Posts: 3

Re: Problems in internet connection in Lumia 710

I m having the same problems.. I hv to reset my phone in every week to work properly, ,, problem in the lumia series plzz solve.. Did.. Don't blame operators...
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New Member
preetcivil
Posts: 3

Re: Problems in internet connection in Lumia 710

Lumia is useless for be without net.. Plzzz solve my problm... I m not able to connect my net..
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New Member
reji71
Posts: 1

Re: Problems in internet connection in Lumia 710

I bought Nokia Lumia 710 with much aspirations.

The great features like live tiles, good camera that can be even used
as a scanner, nokia music & city lens are fascinating.

But I am highly dissatisfied about the following issues.
Please help me if you have solutions for this.

1) The battery drains so easily even with the battery saver activated.
The mobile lags 5-10 minutes to get on if the battery is drained
completely. Every time after charging, the battery saver has to be
activated.

2) No way to connect to internet in laptop using this phone. The wi-fi
networking or the bluetooth won't help.

3) External memory card not supported (in fact there is no drive for the same)

4) Bluetooth can only be used for transferring contacts; sharing
files, synchronization with outlook etc are not possible.

5) Office suit / explorer does not support Indian languages esp. Malayalam

6) Many apps like Newshunt, SBI, ICICI, Gtalk, Google maps are not
found. Java / Symbian apps are not supported.

7) Touchscreen becomes insensitive with incoming call & often cannot answer the call due to this failure. Accessing the menu during an incoming call is also difficult.
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Registered Member
bhupss
Posts: 1

Re: Problems in internet connection in Lumia 710

i'm using Lumia 710 from last 3 months and it works so fine & fast..
but from last 2 day I'm facing
Error 403: The Service You requested is Restricted
when tried to access from IE....

plzz help me.... what can i do?????
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New Member
Abertaber
Posts: 1

Re: Problems in internet connection in Lumia 710

I am on IDEA network and am facing the same issue...i had my phone reset and it worked fine for a day but then again it stopped working. My operator has send me the settings and i have manually entered APN setting a zillion times to no avail...Using a Lumia 710 which i purchased 3 weeks ago. I was able to use the phone only for a week after which the erratic on-off data connection drove me mad! Is this a network problem or a handset issue?

 

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Registered Member
KulanSat
Posts: 1

Re: Problems in internet connection in Lumia 710

I am using lumia 710 for 8 months. I really disappointed with this mobile. Often I use to get prob with internet connectivity. If will restart the phone it ll be fine. But from yesterday am getting a prob like I am not able to connect wit internet. Am using the Docomo 3G network. We cant blame network providers. One more thing I have tried by resetting my phone this time. But still am having the same issue. But there is no prob with Wifi connection. Nokia should teke care of this issue and soluld get a solution on this.

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Registered Member
sachin_adhikari
Posts: 1

Re: Problems in internet connection in Lumia 710 after update to WP 7.8o

Hi Duke,

 

Yesterday I updated my Lumia 710 to the new firmware 7.8 for windows phone at one of the Nokia Care center. My network provider is Airtel in India. I am using 2g data connection which we also call GPRS.

 

Prior to me updating to the New firmware the Gprs data connection was working fine and never had any connectivity problems. But now the data connection is not working at all. 

 

I got the phone checked at another Nokia Care. They did reset the phone a few times. I also contacted the network provider and they said that my data connection is very well active and I need to contact nokia as it seems to be an update issue.

 

Please guide

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