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Re: c3-01 wifi and voice clarity problems.

adrian02810
Registered Member
adrian02810
Posts: 1

c3-01 wifi and voice clarity problems.

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‎2013-02-28 7:20

Hey , my father gave me his c3-01 since i dont need a very high-end handset but i have had some problem so far , for example is the wifi , compared te my friends' handsets no matter nokia or other manufacturer it just feels less ranged.From a point my friends gets a network , I get it for 2-3 secs and the network dissapears or i just get it and when i try to connect my phone the network dissapears instantly.The second problem is the voice quality during calls , it's so bad , that i just cant recognise who's calling me :smileysad: Please help

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Moderator
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aleisha11
Posts: 1,526

Re: c3-01 wifi and voice clarity problems.

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‎2013-03-07 14:53

Hi,

 

Welcome to the forum!

 

You can do the soft reset. It can be done by going to Settings > Restore factory settings > Settings only > Enter the security code. The default code is 12345 unless changed. If it's still the same, have you tried connecting your phone to other Wi-Fi connection just to isolate the issue?

 

If there's an available, you can also update the software using the Nokia Suite.

 

You can use this link to download the Nokia Suite: www.nokia.com/nokiasuite

 

Follow the steps below to back up your files:

 

  1. Connect the phone you want to back up to your computer with a USB cable. On your phone, select Nokia Suite (or PC Suite) and then select OK.

  2. In Nokia Suite, click Tools then Backup. Nokia Suite shows you a list of the content types that you can back up and prepares a list of information that can be backed up.

  3. Select the information that you want to back up. If you want to change where the backup file is saved, click Browse and choose another location. If you have a lot of music, photos or videos on your phone, including them in the backup will cause the backup process to be slower.

  4. Click Start to begin backing up. Do not disconnect or switch off your phone during the backup. If you need to stop the backup, click Stop. Nokia Suite will reach a safe stop point and will then stop the backup.

  5. Click Finish to close the window after the backup is complete.

 

To update your phone software, you can follow the steps below:

 

  1. In Nokia Suite, select Tools then Software updates. If an update is available for your phone, you can see it here along with any other updates that are available.

  2. Click Install to start the installation. During the installation, Nokia Suite takes you through the following steps:

  • Get started

  • Back up (recommended)

  • Install

  • Restore (optional)

  • Finish

 

Please do not disconnect your phone until the installation is completely finished. Doing so might cause damage to your phone or result in its contents being lost.

 

Hope this helps. :smileyhappy:

 

If this has helped you, a click of appreciation on the Star or "Accept as Solution" button would be considered as "Thank You".

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