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my bluetooth modem is not working

Registered Member
kirukkan
Posts: 1

my bluetooth modem is not working

guys,i couldn't connect to internet using my nokia c6-00 using ovi suite in my laptop even though in ovi suite it says connected please help me.
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Mobile Guru
ng85
Posts: 1,908

Re: my bluetooth modem is not working

Have you checked that the access point in both the phone & suite are same? Also are you able to browse using the phone & after connecting via the usb?
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Please mark the post as solution if it solves your problem.
Current Device - Nokia Lumia 920
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Registered Member
ishantts
Posts: 1

Re: my bluetooth modem is not working

sir i am able to browse on my phone, and on my laptop also via usb cable. But when i try to connect via bluetooth, it is shown but not connected saying failed to connect to internet, the modem may be used by another application or may not be configured properly.
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Mobile Guru
ng85
Posts: 1,908

Re: my bluetooth modem is not working

In that case pair the phone & pc using bluetooth without opening Nokia Suite. Then open network & sharing centre (on win 7 pc). There you will find option to add new network. You will be able to configure from there.
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Please mark the post as solution if it solves your problem.
Current Device - Nokia Lumia 920
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