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Re: nokia 5530 wlan problem

Advisor
maxmen
Posts: 14

nokia 5530 wlan problem

when I want to connect to a wlan it says that a connection is allready active and i need to close it to connect but no connection is active.I hard reseted it and puted the new softwere on but still the same problem,can you put a smile on my face?

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Mobile Guru
hadimassa
Posts: 4,790

Re: nokia 5530 wlan problem

The usual suspects are Nokia messaging, Facebook, etc... that need a connection.

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Advisor
maxmen
Posts: 14

Re: nokia 5530 wlan problem

so what should I do¨?

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Mobile Guru
hadimassa
Posts: 4,790

Re: nokia 5530 wlan problem

You've to close (exit) all other apps that need a connection. If you reformat the 5530, you've to replace the backup you made earlier without the settings.

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Advisor
maxmen
Posts: 14

Re: nokia 5530 wlan problem

but no app is open?why shouldnt I back up settings when I reformat the phone?

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Mobile Guru
hadimassa
Posts: 4,790

Re: nokia 5530 wlan problem

Backing up the settings is a possibility you have. If you replace the settings after reformat, you'll have the same problems you'd before. Set your apps accesspoints to always ask before connecting.

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Advisor
maxmen
Posts: 14

Re: nokia 5530 wlan problem

now it connects to the internet(after reset) but tere comes a message that says WEB:no gatewey reply.What should I do now?

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Mobile Guru
hadimassa
Posts: 4,790

Re: nokia 5530 wlan problem

Turn off power saving in the advanced settings of WLAN.

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Advisor
maxmen
Posts: 14

Re: nokia 5530 wlan problem

now it says that Connection isnt possible,the router works fine I even tryed it on other routers,what now?

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Mobile Guru
hadimassa
Posts: 4,790

Re: nokia 5530 wlan problem

Hm. Delete all WLAN accesspoints. Open the default browser, search WLAN, connect to your accesspoint and fill in the WPA/WEP passphrase if needed.

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Advisor
maxmen
Posts: 14

Re: nokia 5530 wlan problem

ok,now when I connect to the wlan it doesnt connect, but the icon for wlan is in the top left corner so when i try to connect it again it says that a connection is open and I need to close but there is no connection open.If I connect over the browser then it just says:connection not avalivable.

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Advisor
maxmen
Posts: 14

Re: nokia 5530 wlan problem

What should I do now?Com on!

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Mobile Guru
hadimassa
Posts: 4,790

Re: nokia 5530 wlan problem

Com on? Oke, boss. I begin to think it's not your 5530 but your router or accesspoint. Check for MAC filtering and reset the router/accesspoint. If that doesn't work, we run out of options and you've to think bringing your device in for service.

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Advisor
maxmen
Posts: 14

Re: nokia 5530 wlan problem

its not the acesspoint.It wont work on any acesspoint

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