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Try to reset the router and remove the WLAN access point from your phone. Then try to create the connection again from scratch.You could also try to connect to other WLAN.
If not, try to restore factory settings on your device by pressing *#7370#, the secutity code is 12345.
Hope this helps, please let us know!
Hello maheshkumars, copy all your contacts to sim memory. Other data you can create a backup to your memory card.
You guys better read the manual about backups first. Use Nokia Suite. It's the best way.
This procedure is not solving the problem.
If I am mooving from one wireless network area to another after 2-3 hours the phone is not connecting to the wi-fi network. It is connecting only after restarting the device.
Please tell me the solution for that.
i am facing the the same problem with shakti701. The case is that i can be connected perfectly on a wi-fi and when i switch off and move to another wi-fi, i cannot connect back. I need to restart the device to be able to connect. Please give us the solution. This is really annoying!
I've the same problem. First time wifi connection works perfect but when I disconnect and try to connect next time always is connection failed. Anyone knows how can i fix it?
The same with me. It seems a lot of people experience the same problem. Similar topics are open (/t5/Connectivity/connection-to-wifi-problem/td-p/1
Hi Nokia Support,
PROBLEM- Difficulties in connecting to the wi- fi network.
EXPLANATION- Suppose I am using my home wifi network on my Nokia 701, it is working fine. The problem is arising when I am changing the network area ( moving out of my home ) and again coming back to the same network, I am unable to connect to my home wifi network even though I can search the network.
That is in following conditions:
My home network is showing as KNOWN and if I am clicking to connect on this for a fraction of second
It is showing as CONNECTING then again back to KNOWN resulting unable to connect.
ACTION PERFORMED –
ONLY SOLLUTION- Restarting the device every time before connecting the home wifi network.
Please take care of this problem.
Other 701 users who is facing the same issue please support me here with addition of your feedbacks.
I'm facing the same problem.
I am connected to my home WiFi network (phone shows that it is connected). my mobile data is off. Yet certain applications cannot connect to the internet and the message appears up top "Mobile Data Off, No Connections Available".
Is the OS somehow maxing out connections and none are available???
-Nokia Web Browser seems immune to the problem and knows how to get to the internet.
-Opera Mini. When it has a connection issue it prompts to search for WiFi and then manages to connect and work normally.
Nokia Store Client has problems and cannot reach internet.
Nokia Maps also will not get internet if this problem is happening. (For example I'll turn on Satelite imagery and it won't come up: "Mobile data off..."
Nokia Email Client also cannot connect sometimes.
WhatsApp can also have difficulty connecting even though the phone is connected to WiFi.
Wikipedia App won't work "Mobile data off. No connections available" - it's easy to reproduce problem with this app.
I don't have any antivirus software
I've also disabled "power saving" feature in hope that it would cure it.
Nokia 701 , Nokia Belle Feature pack 1
Software Version 112.101.1404
Custom Version 112.101.1404.C00.01
Product Code 059H060
It's been a rather frustrating experience with this phone. Nokia X6 was slow, but at least it could connect to WiFi.
i'm a really happy owner of Nokia 701 with Nokia Belle FP1.
the only problem is just about wlan connection, i'havent find a logic, but sometimes the device would not connect anyway to the wi-fi (anyone kind of it).
please nokia fix it !
22-08-2012 18:57 - edited 22-08-2012 18:58
hi BaptisteJu... i have tried all those steps that u suggested for such problem, it worked very fine for some weeks but all i can say that CONNECTING>>> KNOWN problems come back again....so i have to restart the phone to make it function right....!!! NOKIA has to do something about this and have to give serious attention ...this is the only drawback of this product ....otherwise its one of the best phones that i've ever used