Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
first press 'c' and try uninstalling, if it fails then try uninstalling from settings - installed apps. If it also fails, download netqin mobile guard or netqin antivirus from netqin.com and there u will find application list and uninstall from the list.