[Py_rex]

Before the unpdate, the phone had no problems connecting to my WLAN. After an upgrade with Belle, it is impossible to get WiFi to work : Although the roaming finds my WLAN, and after introducing the exact WEP key, I allways get a WiFi not found error. I allready tried all the tricks mentionned in different posts over here, without succes. Any other possibilities ?

[Sheldrick]

Hi Py_rex, Welcome to the Nokia forum.

Have you tried deleting your Wi-Fi access point in your device settings and re-adding it?

If it does not work there are a few different troubleshoots here regarding Wi-Fi not working after the Belle update.

I hope this has helped!

Sheldrick 

[Py_rex]

I guess I tried all proposed solutions : deleting and reentering data access point, restarting modem and/or phone, letting the phone seek for WLAN, entering it manually, although there is no email address entered, I even checked the frequency of email retrieval (of course 0),  etc. None of those was succesfull. I even used Nokia Confguration Tool to edit the wifi and wlan settings without success also.

Please help ...

It's a real shame that an update, claiming to improve performance, does not improve but reduce the possibilities of a phone !

[Sheldrick]

Sorry to hear that none of them fixed your problem.

Could you please try to reinstall your operating system using Nokia Suite in that case?

Please remember to create a backup, before hand. 

[Py_rex]

Thanks for your answer.

I already tried that twice too, without success ...

The phone connected to my WLAN before, but never after update. Error message is either :

* Password problem, when accessed through access point and although clearly chosen as a WiFi WEP connection
* WiFi not found when accessed through WiFi connection (found by scanning or introduced manually)

Please ... HELP !

[Sheldrick]

What model Wifi router do you have? 

[Py_rex]

Hello,

Thanks for your quick reply.

As I mentionned earlier, the phone connected before the update to my router :

Netopia Cayman 3347W with the latest available firmware (7.3.0r0).

[Py_rex]

Just a small correction :
Netopia Cayman 3347W with 7.4.2r4 firmware

Please . HELP !

[Py_rex]

Hello all,

Do I really have to believe that Nokia doesn't care about it's clients ?

A little bit of Google on C7 Belle problems yields pages and pages of laments and little or no real help. And no serious update of Belle or a way to downgrade again to Anna ...

Nokia, that' a real shame !

[Py_rex]

Apparently this frightened my phone terribly : on the last chance I gave him to connect to my WiFi (with the parameters of a previously installed acces point, to which the poor thing never managed to connect), he did so very quicly ...
I swear that I did not change any parameters or program or whatsoever since the last unsuccesfull tests. How, on earth, is it possible that just lying around for some weeks repairs a phone ?

*Moderator's Note; removed mention of unofficial ways to update phone software