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C5-00 data recovery problem

New Member
RJ_R
Posts: 4
Accepted Solution

C5-00 data recovery problem

Hi,

This is my first visit to this forum, so forgive me while I blunder about...

My C5-00 is 4 months out of warrantee and ‘locked up’ – dead. The local Nokia Care centre reloaded the software and it worked for a week before dying again.

Any more complex investigation is likely to cost more than the original ‘phone so I’m looking for a replacement.  In the meantime, my SIM in a borrowed X3 gives me my contacts but not my C5 calendar or Notes App contents.

I have a back up of the C5 via Nokia Suite on my PC. Is there a way of copying the Calendar and Notes contents into the X3?

Many thanks

 

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Moderator
tiny_chef
Posts: 1,217

Re: C5-00 data recovery problem

Due to compatibility reasons, the backup file created may not work with Nokia X3-00. If you still have the Nokia C5-00 with you, you can synchronize your calendar entries and notes with your Outlook through Nokia Suite. Once you have done this successfully, the data on your Outlook can be synchronize with your Nokia X3-00.

 

 

If this has helped you, you can help others by clicking the Star or "Accept as Solution"


Nokia Software Update 
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New Member
RJ_R
Posts: 4

Re: C5-00 data recovery problem

Many thanks tiny_chef. While I do still have the C5-00, I cannot turn it on. It won't respond to any keystrokes. I know the battery is charged. When it failed the second time I had turned it on in the morning, checked the calendar - all ok. Later that morning no response to the unlock sequence. Removing the battery and sim doesn't change anything. Hence my question about using the backup on my PC.
If there's no other alternative, and if I could borrow another C5, could I restore my backup to it; Bluetooth my calendar etc to the X3 and then restore the borrowed C5 with its own backup? Or would the borrowed C5 not recognise my backup? (I don't have a copy of Outlook on my PC)
Many thanks for your help
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Moderator
tiny_chef
Posts: 1,217

Re: C5-00 data recovery problem

I have not tried that one, but if you are restoring the backup file on another Nokia C5-00, there should not be a problem. If you would send files through Bluetooth, it may take a while. You can check this link on how to synchronize your data using the Nokia Suite. It would still be your prerogative which ways you would like to transfer your data.

 

www.nokia.com/nokiasuite

If this has helped you, you can help others by clicking the Star or "Accept as Solution"


Nokia Software Update 
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New Member
RJ_R
Posts: 4

Re: C5-00 data recovery problem

Many thanks for your thoughts tiny_chef. If I can find a C5 to use to restore my original backup, I'll let you know if it worked.
Regards
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New Member
spsji
Posts: 9

Re: C5-00 data recovery problem

Try NBU Explorer FREE for windows.

It shows what is in Backup file.

I have a C5-00 & woking OK.

I am in Delhi.

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New Member
RJ_R
Posts: 4

Re: C5-00 data recovery problem

Thank you very much for that suggestion spsji - I will investigate that.
Kind regards
RJ_R
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