Hi, I work with a Nokia C5-00 operator locked (Movistar Spain) one month ago. When I connect it thru Ovi Suite (in a Windows 7 box), a firmware update was available, and yesterday I tried to do the upgrade.
Ovi Suite detected my phone, and a few moments later, backup its contents, and started to download the new firmware.
Troubles came when Ovi Suite began to do the update, as it failed with a "Network Connect Error" when started to do the process.
Screen of my phone went completely white, and after disconnecting the USB cable, the phone simply died, except when I press the red button (it makes a vibration, but screen doesn't turn on). If I reconnect the phone to the computer, Windows try to install a "Nokia USB ROM" device, but unsuccessfully.
Any advice? Can I make a sort of "reset" to revive my phone?
Is this error covered by my warranty?
Solved! Go to Solution.
i have the same problem...i gave to nokia care to handle the problem... after 1 week... sad to say its for pick up... dead..... there is no solution... because they dont know the problem...
i've waited for a solution and i took the chance for the last time and yesterday it happened my phone is now ok... there is a solution on local cellphone technician... tnx to....