[lynadias]

my C5 phone is giving me alot of trouble, i cannot check my contacts, cant send messages, cant open the web browser, cant open the gallery and cant use the applications that i have downloaded.

everytime i click on the above mentioned options it says, "memory full cannot perform the operation delete some data first" and when i check the phone memory it says-

memory in use-68 MB

free memory-0 b

calander-411 B

contacts-25 KB

messages-175 KB

documents-939b

MIDP apps-2159kb

SIS application 473 kb

other files-66 Mb

but in my phone memory i only have few messages and some contacts i do not understand what is MIDP apps, SIS application and Other files-i dont know how do i clear these files.

pls help me i'l be relly very thankfull to you all...

thanks in advance.... :-)

[vvaino]

Hello @lynadias,

Is there anything you can do with your phone?

If you can access to menu (be patient, it can take a while),

remove all apps you may have installed to your phone.

Don't care about any apps now, just get rid off them.

If this helps and your phone recovers to at least somehow

usable, make a backup of it. Then you should check that you 

have latest software (in both Ovi Suite and your phone).

Getting this far, please send a new post and I or some of our fellow

members will tell you what else is good to do and, as you may guess, 

what apps are worth reinstalling.

-vvaino

[lynadias]

i cant use my phone... nothin can be seen on the home pahe except for the wall paper and battery and netwrk.... cant see even if sum1 calls and cant hear it ring too... but the person calling can hear the ring..... i don knw wat to do... wat is the prob????????

[karthik21]

do this first,,,,,,,,, *#7370#     this ll solve your prob... then update the firmware......

[vvaino]

Yes, it seems you don't have much a choice here. You could first try

dialing *#7780#, it is lighter version reseting your phone and if it doesn't

help, dial *#7370#.

-vvaino

[pampoen]

I have been having the exact same problem with my phone for months now. And I keep deleting apps and messages and photos to no avail.

Please help before i smash this useless phone with a hammer!!

[bld62]

Would not work at first as memory left was 0kb

I had to connect the phone to pc to delete some items (lucky I had a small photo on phone memory to delete), then the full reset code *#7370#  code 12345, also have put in netqin so fingers crossed, only have 9mb of phone memory :-(  I have c5-06

Thank you for the info to sort out my phone. I got 3 of them for our family on a 2 yr contract. So not happy at all :-(  Man in shop said it was updated version on music express one that my hubby has had a few years now, I think from now on - Dont listen to salesman in shop...

[bld62]

Oh just to confirm all 3 phones have the same problem.

Not happy Nokia...

[bld62]

Just seen on this model its a C5-03

[amhfreudenberg]

This is legitimate. Service technicians waste of time. Thanks, this was a lifesaver!

[USMANHEART]

Other files are your browsing web caches. You dont have need to format your mobile. This is very simple problem. You just try the following stepr.

1) open your mobile's original web browser
2) go to settings
3) go to privacy settings
4) select 'clear privacy data'
5) select 'clear cache'
6) press ok now check your memory

[nattyadonis]

have you got your phone fixed?

[USMANHEART]

i know my solution will fix that problem.

[ConradCiobanica]

Hi *,

The issue is caused by multiple updates to the software:

Nokia Market - press C and delete it (it will delete the new updates and maintain the factory version): this will remove 5/5 MB of phone memory;

Nokia Maps - press C and delete it (same as above): it will remove 10MB of phone memory;

Delete the browser cache -> open browser -> menu-> clear privacy->All: this will delete around 4 MB of phone memory;

Check if you have any media (remove SD card and check media apps): if you have something just delete it.

Remove any third party apps that you are not use or use them rarely: keep, facebook, hi5, etc.

These steps will clear up the phone.

[pd_yamba]

Have C5_00 with Memory Full - please delete applications problem but phone is frozen so it is not possible to activate anything to delete anything. Pressing any key brings up a further message "Phone Start-up failed. Contact the retailer". Retailer is Optus (in Australia) but reaction was Phone out of Warranty so can't do anything - need to buy a new phone handset (and replacement C5-00 from Optus is $250).

Phone is not recognised by latest version of Nokia/Ovi Suite when connected to PC. It simply keeps asking for a phone to be connected. So can't fix anything by going through the PC connection either.

Very not happy Nokia - any suggestions for some sort of reset would be appreciated bearing in mind that keypad is not operable.