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C6 with Belle fails to connect via ActiveSync

New Member
yaajaam
Posts: 2

C6 with Belle fails to connect via ActiveSync

Using the same credentials as previously used (before belle) the exchange account refuses to connect.

Keep getting "Invalid Exchange ActiveSync credentials. Check credential settings."

I am using Nokia C6 and before I upgraded to belle (both with symbian and anna) I was able to sync my calendar and emails.

But, after the upgrade I started to get the error.

Recently I purchased my N8 for my wife and I thought I should try it out again on the N8 (that does not have the belle upgrade yet). The activesync worked like a breeze.

Our company certificates require user to setup the phone lock code active. I was forced to do that on N8 as soon as I setup the activesync.

But with belle, if I turn the phone lock off, it doesn't even prompt me for that. Right now I have the two phones setup exactly the same (with the lock code active). The N8 connects and syncs up just fine and C6 does not.

I see other people are facing similar issues. A fix would be appreciated.

 

- Amit

Please use plain text.
New Member
yaajaam
Posts: 2

Re: C6 with Belle fails to connect via ActiveSync

I contacted Nokia support and all they could offer was soft reset, hard reset and then reinstall.. none of those worked..
Looks like there are lot of people facing problems with belle and ActiveSync. Anyone has experience solving it? oh! and swype ain't the problem.
Thanks.

- Amit
Please use plain text.