2012-12-11 4:38
Solved! Go to Solution.
2012-12-11 21:40 - edited 2012-12-11 21:42
This is a known problem which happens sometimes: there's a new versio of browser available, but the application get corrupted during the download/installation of the app and stops working. Updating the device SW with Nokia Suite does not unfortunately fix the problem.. The only sure way to have the issue fixed would be to take the phone to a Nokia Care service point for refurbishing. http://www.nokia.com/global/support/locations/
Another possible workaround for the problem is to use e.g. Opera Mini instead of Nokia Browser. (you can install it with Nokia Suite even though the Nokia Browser on your phone is now non-working).
I have tried to push Nokia to release a new SW update for most device models which would correct the issue without the need to refurbish the device at a Care Point, but the latest conclusion was that the problem does not occur frequently enough to create such fix... Except for a few very latest devices should be getting it in near future ![]()
2012-12-15 16:46
2012-12-20 7:15
2013-01-04 17:22