My C6-00 touch Screen Hangs Alot and not responding
any solutions ???
my Software version V41.0.010
Software version date 27.08.11
Solved! Go to Solution.
Welcome to the forum! Could be that the memory is low. Firstly clear the browser cache:
Browser > Options (right bottom corner) > Settings > Privacy > Clear privacy data.
Go to Nokia Store application > Options > Account > Settings > Installation preferences > Select something else than Phone memory. After this delete and reinstall possible application you have installed to phone memory.
You can also reinstall the software. The process is the same when updating, but at the end select "reinstall".
Hope you get the phone working normally again!
Sorry to hear the issue did not get fixed. If you notice that this happens when you have some particular application open, try to delete that application.
If not, then please try to reinstall the phone software Nokia Suite. The process is the same as when updating.
If nothing helps, please take the device to your local Nokia Care point and let them inspect it.
Hope this helps!
2012-02-28 21:22 - edited 2012-02-28 21:24
i already re install the phone software again as per your request and Nothing new ... touch screen was not working & hanging is still there,
Finally, i sent it to Nokia Care Point and they Fix it, touch is slightly slow but it OK.
The slow response is bad enough, but for the past month or two (it's my wife's phone), when you touch the screen it almost always selects the item right above what you want. You can't really touch the area, but have to use your fingernail to tap it near the bottom of what you want. The C6-00 has the features she wants: full keyboard, small size, and joystick, but I'm thinking about getting her an N97-mini: it's basically the same phone, metal instead of plastic and no joystick, but I haven't seen reports of screen problems, and there are several related to the C6-00.