Nokia C3-01 - white screen blinking and won't turn off

stripy64 · ‎2011-04-06

Yesterday evening I wanted to make a call and took the phone but the display was just blinking with the screen completely white and didn't respond to any keys (actually I couldn't turn it off, so I had to remove the battery). After placing the battery back after some time nothing changed, it still blinked. I tried to remove it for the whole night but no success again. Everything is still the same. This happened to me about a month ago for a couple of times and after few days it started to act normally. What's the problem with my phone? Can anybody help me and tell me what to do?

Thank you in advance

jimmyireland · ‎2011-04-06

You should check for a sofware udate is this behaviour continues return the device to a nokia care point.

If i have helped at all a click on the white star below would be nice thanks.

Proud to be using a Nokia Lumia 920

stripy64 · ‎2011-04-07

Thank you Jimmy. Unfortunatelly I can't turn it on for 2 days already. Last time when it happened (about 2 months ago) it recovered after a day. Is there any way to access the phone at this state?

jimmyireland · ‎2011-04-07

Can you try connect to pc and see if anything happens if not you will need to send it to a nokia care point.

If i have helped at all a click on the white star below would be nice thanks.

Proud to be using a Nokia Lumia 920

stripy64 · ‎2011-04-07

Nothing happens when I try to connect it. I already took it to the service center. I hope they'll know how to fix it. The guy who works there told me that it's probably caused by a software problem.

Thank you anyway

Andyk21 · ‎2011-05-23

it happened to me too. 2-3 weeks after i bought my new c3-01 screen gone white and never returned. I went to a nokia service store and after 2 weeks i got it back with a software update ''they told me'' . After a couple of days again tha same problem! back to nokia store and again 2-3 weeks of patience they replaced my c3-01 with another one. They said that the problem was on the electronic board (i dont know if im saying this right)! I have the replaced phone for about 2 weeks. No problems yet its very early anyway...

klet · ‎2011-08-21

did you pay for the replacement of our unit?

jimmyireland · ‎2011-08-21

it would be under warranty so it would not cost for anything.

If i have helped at all a click on the white star below would be nice thanks.

Proud to be using a Nokia Lumia 920

klet · ‎2011-08-25

even if they replaced it?

jimmyireland · ‎2011-08-25

Nokia will decide if it needs replacement and no it wont cost if they decide and under warranty

If i have helped at all a click on the white star below would be nice thanks.

Proud to be using a Nokia Lumia 920

adriel42dias · ‎2011-08-28

My mobile too has the same problem,but i gave for repairs they told me that they will see if they can see for the software.........

Nokia C3-01 - white screen blinking and won't turn...

Nokia C3-01 - white screen blinking and won't turn off

Re: Nokia C3-01 - white screen blinking and won't turn off

Re: Nokia C3-01 - white screen blinking and won't turn off

Re: Nokia C3-01 - white screen blinking and won't turn off

Re: Nokia C3-01 - white screen blinking and won't turn off

Re: Nokia C3-01 - white screen blinking and won't turn off

Re: Nokia C3-01 - white screen blinking and won't turn off

Re: Nokia C3-01 - white screen blinking and won't turn off

Re: Nokia C3-01 - white screen blinking and won't turn off

Re: Nokia C3-01 - white screen blinking and won't turn off

Re: Nokia C3-01 - white screen blinking and won't turn off