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Re: Usb-problem with my Nokia C6-01

New Member
vikstrm
Posts: 2

Usb-problem with my Nokia C6-01

Today I encountered a problem with my Nokia C6-01. 
It was just laying on the table when it beeped and said "Connect USB-cable to device" and had a warning sign. So I tried to do that ( with 2 different computers ) and I only got an error message that it didn't work and I have to disconnect. And If I press "ok" when the message appears it disappears for a couple of seconds then it's back again. 

So what to do to get this to disappear?

 

Thanks in advance.

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Mobile Overlord
jimmyireland
Posts: 15,493

Re: Usb-problem with my Nokia C6-01

check that there is no dirt trapped in the port and try a factory restore type in *#7780# security code is 12345

If  i have helped at all a click on the white star below would be nice thanks.



Proud to be using a Nokia Lumia 920
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New Member
vikstrm
Posts: 2

Re: Usb-problem with my Nokia C6-01

I tried that but it didn't help :smileysad:

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Registered Member
s_izuha2550
Posts: 1

Re: Usb-problem with my Nokia C6-01

...I just bought the phone 1 month ago...yesterday it start to has the similar problem...I don't know what else to do!!!...Plz some one help me!!
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Ex-Technical Expert (retired)
jakke
Posts: 190

Re: Usb-problem with my Nokia C6-01

Please bring your device to Nokia Care Center

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New Member
maxme
Posts: 2

Re: Usb-problem with my Nokia C6-01

i have the same problem.did u solve it?please help me wuth this.

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New Member
nilbyjose
Posts: 4

Re: Usb-problem with my Nokia C6-01

try to instal ovi suite and then check.

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New Member
maxme
Posts: 2

Re: Usb-problem with my Nokia C6-01

ovi is installed in my computer .i also checked it in another computer

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Counsellor
JackB
Posts: 47

Re: Usb-problem with my Nokia C6-01

Hi,

 

It sounds like a hardware fault if it just occured as you explained. Best to bring it to a Care Center to have it checked out.

 

All the best

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New Member
antonycse
Posts: 2

Re: Usb-problem with my Nokia C6-01

bought the phone 2 month
ago.from yesterday i have similar issue.Usb warning message irritating me. C6 Totally disappointed me.. In market there are lots mobile model with open source OS. I just brought nokia because of branded name.i just want to return my mobile. Tell me what procedure to do? :smileysad: nokia spoiling their names.
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New Member
April2012
Posts: 5

Re: Usb-problem with my Nokia C6-01

[ Edited ]

I am also facing the same issue since last week and warrenty period just got over on 28th May 2012.

 

Too many users are facing these issues so it must be considered as manufacturing fault and it must be repaired at free of cost.

 

Expecting positive responce from branded and trusted name Nokia.

 

Thanks in advance :smileyhappy:

 

Moderator's notes: personal e-mail address removed. Nokia does not recommend users to post sensitive information on the forums. 

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New Member
April2012
Posts: 5

Re: Usb-problem with my Nokia C6-01

When i went to Nokia care they told they will charge minimum 1500 Rs or maxuimun no limit this is not fair we have already spent 13000 Rs and after exact year we are facing such manufacturing fault seriously this is not fair by Branded Nokia name all such experiences leads Loyal customers towards the other branded company.
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Registered Member
usb_contt
Posts: 1

Re: Usb-problem with my Nokia C6-01

please help me out i am haveing same problem
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Registered Member
alanpatrickdaly
Posts: 2

Re: Usb-problem with my Nokia C6-01

I have the same problem and tried just about everything - to no avail. Very disappointing that there is no solution mentioned here other than "bring to Nokia Service Center." I went out and purchased a Samsung Galaxy S3 yesterday. I don't have the flexibility to be without my phone.

 

I loved the size, simplicity and features of the C6-01, but I need a device that will work. Disappointing.

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Registered Member
alanpatrickdaly
Posts: 2

Re: Usb-problem with my Nokia C6-01

12345 doesn't work as the security code for me.
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Registered Member
vijay195ovi
Posts: 2

Re: Usb-problem with my Nokia C6-01

i'm having the same problem.after updating the firmware to 111.040.1511. when i connect usb to my laptop, phone says error in usb connection, please disconnect the cable. when i disconnect the cable it got hanged and switch off.

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