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Re: c3-00 IM client error

juanseruiz
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juanseruiz
Posts: 1

c3-00 IM client error

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‎2013-02-13 4:01

 i have a problem with the IM msn client from my nokia c3, I logged on and nothing came up apart from the bottom tab with the expand collapse, and send IM, the rest of the screen is blank, showing nothing. i cant see the contacts or anything but the "expand" and "colapse"

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kirksnap
Posts: 162

Re: c3-00 IM client error

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‎2013-02-14 12:51

Hi juanseruiz, 

 

What is the current software version installed on your phone? You may check it by dialling *#0000#. Since the application is not workling properly, you may connect the phone to Nokia Suite on your PC using a USB cable then check if there is an update for the application itself or for the software of your mobile device. If update is not available, you may re-install the software on Nokia Suite by going to "Software Update" under "Tools" tab. 

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