i have to reset my phone and restored the backuped up data.but after the restoration, the phone doesnot seem to connect to the internet.
tried to connect to a wifii, when entered the password it tries to connect for a second and then an error message ''connection failed/connection unavailable'' is popping out at the top end of the screen and again it shows the wifii name in the list of available connections.
tried formating to factory settings and this time restored without applying the phone settings but this too could not make it work.
got this problem at a earlier date and this problem is rectified after numerous entries to the care centre and can be done only after sending it to the factory.
as i'm out of warranty now, isnt there any method to rectify it myself ? or hard reseting the phone can rectify it ?
if so, please say me a way to hard reset my phone.
Have you tried checking the connectivity settings of the phone? Go to the Settings > Connectivity > Settings > Network destinations > Internet/WAP. Make sure that there are internet settings (APN) saved.
If that wouldn't help, you can also check the internet settings of the phone. Go to Web > Settings > General > Access point > Select Ask when needed.
Failing the above, you can try to update the software of your device. If there's no update available, you can re-install the software using Nokia Suite.